Receptionists are found wherever a patient and professional approach is needed to keep an office running smoothly.
Whether you’re interested in working in healthcare as a medical receptionist or as a front desk receptionist for an insurance firm, you must ensure your CV makes a great first impression.
Nothing is more challenging than staring at a blank screen and waiting for inspiration to start creating a cover letter or an online resume, but that’s why we’re here. We’ll guide you through some of our top resume tips and ensure you have the tools and resources you need for success.
These receptionist CV samples have been used to secure actual receptionist jobs in 2025, so they’re an excellent place for you to get started.
Why this CV works
- There are loads of different types of receptionists working across a wide range of industries. Make it clear what kind of offices you’ve worked in when discussing your work experience.
- A resume objective (the two sentences below the job title) is by no means required on your receptionist CV. In fact, you’re probably better off not including one. There are a few exceptions to this rule, such as when you’re undergoing a career change or want to take the time to tailor it to each job for which you apply.
- Receptionist jobs almost universally don’t require university.
- However, if you’ve attended university or obtained a degree, then be sure to include it; it’ll be valuable in the eyes of your employer. If not, no worries. Just list the highest level of education you’ve achieved.
Why this CV works
- Most receptionist roles in the medical field require you to be certified in either CPR or Basic Life Support (BLS). CPR is more common and quicker to obtain, whereas BLS is more comprehensive.
- There are a number of organisations that grant these certifications. The largest one is the British Red Cross.
- Feel free to list any medical-specific skills you have, such as electronic patient records (EPR) and insurance claims/coding.
- Recruiters spend seconds deciding whether they’ll review a CV more closely.
- Fit your CV onto a single page (working with a resume template can help with this), or risk your medical receptionist CV ending up in the rubbish bin.
- Two quick ways to adjust the number of pages are page margins and font size.
View more medical receptionist resumes >
Why this CV works
- If you have extensive experience as a receptionist, one way to advance your career (and possibly earn more money) is to become a Certified Administrative Professional (CAP). This involves studying for an exam, but for some people, it’s worthwhile.
- To show advancement in your career as a receptionist, aim to take on more leadership responsibilities as you progress. Some examples include formalising organisation (often with Microsoft Excel), mentoring other receptionists, or introducing new technology to assist in the role.
- Try a reverse-chronological resume format to help you demonstrate steady career progression.
- Receptionists sometimes find it challenging to demonstrate the impact of their work on their front desk receptionist CV. Where possible, you can do this by quantifying the value of your work (estimates are perfectly acceptable).
- For example, perhaps you could link the creation of reports in Excel to the number of manual hours saved.
View more front desk receptionist resumes >
Why this CV works
- Any domain-specific experience that you have provides a great opportunity to tailor your CV for each job description. Simply mention those skills (such as “Paterson Eaglesoft”) in the resume skills section of your dental receptionist CV.
- One clear and direct way to demonstrate your ability to accomplish tasks is to begin each work experience bullet point with a strong action verb. In the CV above, words like “Confirmed,” “Assured,” and “Scanned” do exactly that.
- You want to stand out for the right reasons, so feel free to use a little colour in your CV. But don’t overdo it!
- We have a selection of classy accent colours you can choose from within our AI resume maker.
View more dental receptionist resumes >
Why this CV works
- Versatility in front desk vet services is crucial in ensuring optimised treatment and care for animals and providing the appropriate support to pet owners. Do you notice how this veterinary receptionist CV combines competencies in different areas and supports them with measurable achievements?
- That’s what you need to give yourself a well-deserved head start. In particular, demonstrate how your streamlined check-in and check-out processes and your contribution to improving post-outcomes.
Why this CV works
- Salons can get busy at peak times, and impatient customers may not be willing to wait. Ensuring shorter wait times would be a great highlight in your salon receptionist CV.
- Additionally, demonstrate how you collaborated with the rest of the team to deliver exceptional services, leading to higher satisfaction ratings and turning first-time customers into loyal clients.
Why this CV works
- Being a hotel receptionist involves managing multiple responsibilities simultaneously. Therefore, you need a range of technical and interpersonal skills. Feel free to include relevant skills such as SynXis by Sabre for scheduling and Avaya for communication.
- Make the most of your ability to handle guest complaints and upsell room upgrades and services with quantifiable work experience for your hotel receptionist CV! Finally, mention your educational qualifications in hospitality management or a related field and you’re all set.
Why this CV works
- Unrelated experience holding you back? Take inspiration from Madison’s legal receptionist CV.
- You may not have the best work experience as a legal receptionist, but that doesn’t mean you can’t benefit from metrics of other similar roles. Revisit your career and see how many areas you’ve worked as a receptionist or clerk. Draw out exceptional metrics from these roles and highlight your speciality in reducing document misplacements or load times to secure the job!
Why this CV works
- Getting your first job as a receptionist is always the most challenging part of your career journey. When discussing past experience, try to emphasise the aspects of the job that align with those of a receptionist.
- Customer interaction, scheduling, and telephone communication are great examples—even if these examples come from work placements, academic projects, or community volunteering.
- If you’ve ever received an award at work (even before your time as a receptionist), then make sure to mention it! Try to explain the context of the award (why you received it) without going into too much detail. It’s a great way to demonstrate that you’re responsible and qualified.
- It’s perfectly okay to talk a bit about your relevant hobbies and interests (called “Activities” in this resume) in your entry-level receptionist resume.
- Focus on activities that demonstrate leadership or strong commitment.
Formatting Your Receptionist CV

The key to creating an exceptional receptionist CV is choosing the perfect format. While the format might seem like an arbitrary decision, it’s what will ensure your CV is readable, logical, and complete. A CV with no format at all is likely to be disorganised, and a CV with the wrong format won’t highlight the right information. The structural foundation of your CV should allow all the other aspects to fall neatly into place.
You can format your resume by taking a few simple steps:
- Choosing between reverse-chronological, functional, and hybrid formats
- Listing your contact information to create a heading
- Considering ATS and readability

Reverse-chronological, functional, and combination/hybrid formats
Before you can start writing your CV, you need to decide which particular format you’ll use. The three most popular resume formats in 2025 are reverse-chronological, functional, and combination/hybrid. Each of these styles has its benefits and disadvantages, and plenty of job candidates have found success using all of them.
Which CV format should you choose for your receptionist CV?
- The reverse-chronological format is the most common option across industries. With this format, relevant work history is listed and explained in reverse-chronological order. This means your most recent position will be listed first. The main advantage of the reverse-chronological format is that it highlights your most recent, and likely most relevant, achievements, which should represent the high point of an upward career trajectory.
- The functional format is designed to highlight and showcase the candidate’s skills. Work experience is moved to the bottom of the document, while abilities and areas of expertise take centre stage. While this can be a good option for younger candidates with limited experience, many job recruiters are particularly interested in work history, the very category that this format downplays.
- Combination/hybrid CVs aim to maximise the benefits of both the reverse-chronological and functional formats. A hybrid CV will typically feature work history listed in reverse-chronological order alongside a prominent skills section.
For your receptionist CV, it’s usually best to go with the reverse-chronological format. Recruiters and hiring managers are primarily interested in your work experience, so it makes sense to make it easy for them to find what they’re looking for.

Contact information and header
At the top of your CV, you need to lay out your name and contact information. This brief header will act as a business card, letting people know immediately who you are and how they can contact you. Stating this information clearly at the top of the page, as seen in our numerous resume samples, will make it easier for recruiters to spot and file your CV.

in 2025, the header for a receptionist CV should include:
- Your name
- The job title you’re applying for
- A phone number
- Your email address
- Town and county
- A professional networking site, like LinkedIn, if you have one
To make it as easy as possible for recruiters to contact you, it’s important to make your header stand out. You can do this by increasing the font size for your name, using a splash of colour, and/or emboldening labels like “phone” and “email.”

Passing ATS and ensuring your receptionist CV is readable
We live in an increasingly technological world, something you’ll have to keep in mind when creating your receptionist CV. These days, many companies screen applicants using an applicant tracking system (ATS). This technology quickly checks CVs for certain keywords before determining which candidates deserve attention from recruiters. For your CV to make the cut, you’ll need to consider how ATS works and what it looks for.
You can maximise your CV’s chances of being favoured by ATS by adopting a few key strategies. First of all, use an ATS-friendly file type like .pdf or .docx. Also, include some central keywords throughout the document, especially phrases that correspond to the soft and hard skills you’ve gained as a receptionist. Finally, make sure you avoid putting these keywords in the header where ATS might not find them.
It’s also important to make your CV as readable as possible. Maximise readability by taking a few basic steps:
- Include 1-inch margins (ideally) on every side of the document.
- Use a simple font such as Times New Roman or Arial.
- Use 11-12-point font for general text and 14-16-point font for headings.
- Keep section titles short and specific.
- Keep the entire CV on a single page.
- List your skills in a succinct, concise manner.
Our convenient and easy resume builder takes all this into account, ensuring that your CV will be easy for recruiters to read.
Writing Your Receptionist CV

If writing your receptionist CV seems a daunting task, you’re not alone. Many people worry they’ll make costly mistakes and ruin their chances of securing the job. At this stage, it’s important to take a deep breath and recognise that you have what it takes to write a fantastic resume. All you need to do is take it step by step and use our CV builder. This methodical approach will take the stress out of the process while helping you create a resume that makes you stand out as a candidate.
Here’s what you’ll need to consider:
- Objective/Summary
- Work experience
- Receptionist skills
- Education and qualifications
- Projects, interests, and/or hobbies
- Tailoring your CV to the job
- Editing and proofreading

Do you need an objective or summary on your receptionist CV?
Some candidates place a brief description at the top of their CVs to draw immediate attention to their strongest qualities. These descriptions can take the form of an objective or a summary. A resume objective spells out the candidate’s career goals while a CV summary succinctly states a candidate’s qualifications. As you apply for receptionist positions, you’ll have to decide whether either of these options is right for your CV.
- A CV objective is ideal for candidates who are looking to make a career change. Stating your goals in a new field and explaining how your current skills will translate to your career as a receptionist will present you as a stronger applicant.
- A CV summary is ideal for someone with years of experience as a receptionist. The summary gives you an opportunity to highlight all you’ve achieved.
- Choosing not to include either an objective or a summary might be the right decision for certain candidates. If you believe your experience stands on its own or if you simply don’t have space on the page, there’s no issue with omitting this step entirely. Ultimately, you have the freedom to decide the best way to present your skills and experience.
If you decide to include a summary or objective, you must make them clear and concise. Here are two examples that would do a prospective candidate more harm than good:
- Objective: I’m really excited to start work as a receptionist, something I’ve been considering for years. Securing a job as a receptionist would truly be a dream come true.
- Summary: I’m an excellent receptionist who has worked for several major companies. During my time in the profession, I’ve learned all the strategies and techniques necessary to excel.
These examples are dull and vague. They provide recruiters with no insight into the candidate’s specific abilities, and they occupy valuable space while achieving nothing.
These examples, on the other hand, effectively convey talent, experience, and strength of purpose:
Why this CV works
- Objective: Tech-savvy and organised professional seeking a receptionist position where typing and interpersonal skills will prove beneficial. Motivated to leverage retail experience and customer care to enhance office dynamics, efficiency, and environment.
- Summary: Experienced receptionist currently working at the front desk of a large car dealership with years of experience inputting complex data. My empathy, along with quick thinking and resourcefulness, has contributed to the company’s reputation and lifelong customer satisfaction.
These successful examples include traits, skills, and goals. They’re also specific and concise, providing recruiters with as much information as possible in a small amount of space.

Receptionist work experience
First and foremost, recruiters will be interested in your employment history. Try to include 2-4 roles relevant to the position you’re currently applying for; however, if you lack receptionist experience, you can include roles that may seem irrelevant. As you write about your work experience, consider how you may have used receptionist skills in previous roles, and draft your bullet points with those duties and achievements in mind. If you’ve held many relevant roles throughout your career, then use your judgement to determine which jobs will most enhance your chances.

Receptionist work experience bullet points
Under each job title in the work experience section, you should include 3-6 bullet points that briefly outline your responsibilities and achievements. You can use some stylistic techniques to make the most of these descriptions.
Begin the bullet points with strong action verbs in the past tense. This style of language highlights your concrete role within the company or organisation. You can also omit the personal pronoun “I.” The reader already knows you’re the subject of each sentence, and full sentences with a subject and a predicate occupy too much space. If your bullet points are phrases rather than full sentences, ensure you don’t put a full stop at the end.
Avoid using these types of bullet points:
- I was responsible for all sorts of important tasks.
- Almost every single day, I had to deal with some unexpected situation.
- The offices experienced loads of footfall on a daily basis, and I had to record all the visitors and ensure they had legitimate reasons for being on the premises.
These examples are vague and poorly constructed. They take up too much space to say very little, and they don’t concentrate solely on the candidate’s actions and responsibilities.
Here are some improved examples:
- Managed the scheduling and communication of various aspects of the company’s operations, including customer service, accounting, and partner relationships.
- Determined the most effective way to handle disruptive and unexpected visitors, successfully de-escalating all situations using the company’s step-by-step methods.
- Recorded visitor activity and monitored visitor logs for security threats, reporting any unusual activity to security within 20 seconds.
The language in these bullet points is concise and impactful, letting recruiters know your precise contribution.

Demonstrate your worth as a receptionist
You should complement the effective use of language with meaningful statistics. Quantifiable data will show recruiters that you’re not just all talk. Any figures that demonstrate the impact you had in your previous roles will go a long way towards convincing recruiters that you have what it takes to make a difference.
While you don’t want numbers to dominate your entire CV, about 60% of your bullet points should utilise metrics.
Bear the following in mind to measure the impact of your role as a receptionist:
- Include any metrics demonstrating your contribution to a company’s growth or efficiency.
- Describe how you saved measurable assets such as time or money for the organisation.
- Quantify everything you can. Scan your CV for words like “many” and “several,” then try to replace them with numbers.
- If you can’t remember an exact number, feel free to use a range.
- Always place statistics within the context of your specific contributions.


Top receptionist skills to include
The skills section of a CV gives you the chance to sell yourself to recruiters. It’s important to mention both hard skills and soft skills in the document. Hard skills are technical and measurable, and, for a receptionist, they include things like:
- Modern foreign languages
- Experience in database management
- Technological know-how or typing speed
Soft skills, on the other hand, are not quite as easy to measure and encompass habits, traits, and disciplines. Examples include:
- Attention to detail
- Communication skills
- Open-mindedness
When listing your skills, use some of the same keywords you see in the job description for the role. This will attract the attention of ATS systems and human readers. Try to list 5-10 skills, depending on the amount of space you have available.

Including education and qualifications on your receptionist CV
While most receptionist jobs require only a secondary school diploma, it still makes sense to include all the educational qualifications you’ve acquired. This includes foundation degrees, bachelor’s degrees, and any additional higher education. You should also include any certifications you’ve received as a receptionist, especially those pertaining to a specific subcategory of the profession. These details could set you apart from other applicants.

Does your receptionist CV need projects, interests, or hobbies?
There’s some debate about whether projects, hobbies, and interests belong on a CV. In general, it’s better to skip these types of personal details in favour of adding more skills and work experience. There are particular cases, however, where this background information could work to your advantage. For anyone fresh out of school or new to the workforce, projects and interests can help get a foot in the door.
Some candidates simply lack the relevant work experience they’d like to put on their CV. If you find yourself in that position, projects and hobbies give you another way to show recruiters why you would make a great receptionist.
When listing projects and hobbies, ensure you choose details related to the job you’re seeking. Pick interests requiring skills that would translate well to a receptionist position. Projects worth listing include organising a food drive and creating a new club at school. These types of endeavours require the same skills and habits that recruiters will be looking for in a receptionist.
Hobbies and interests like researching your ancestry and organising parties are also smart to include. By showing recruiters that you’re using the skills you’ll need in the role, you can compensate for a lack of experience.

Tailor your receptionist CV for the role
Every receptionist job you apply for will have its own set of responsibilities and expectations. To give yourself the best chance of success, you should create a separate version of your CV for each application. This doesn’t mean you have to start the document from scratch. Simply look for skills or qualifications that are emphasised in a particular job advertisement and make corresponding adjustments to your original document.

Edit and proofread your receptionist CV
This might be the most obvious step in the entire process, but it’s one that far too many people overlook. A few typos or spelling errors might not seem like a big deal, but recruiters will take it as a sure sign of carelessness. When competition for a position is fierce, you can’t afford to put yourself at a disadvantage. Re-read the document several times before sending it, and make use of our quick and easy resume checker to spot pesky issues concerning consistency, active voice, CV length, and more.
Secure Your Receptionist Role

There’s a basic guide all job seekers should follow in creating the perfect receptionist CV. It looks something like this:
- Choose the format that works for your career journey
- Create a header with contact details
- Decide if you need a CV objective or a CV summary
- Detail your work experience using strong, active language
- Include your technical and interpersonal skills
- Create customised versions of your CV for every job
- Revise and proof-read
Once you’ve followed the steps above and completed your CV, give yourself a hearty pat on the back before tackling your receptionist cover letter. All this hard work should pay off in the form of greater attention from recruiters. Before you know it, you will have secured your next job!
Receptionist CV FAQs

A receptionist’s CV that stands out must be concise and appealing for recruiters to read it to the end. You need to showcase your competencies in handling front-office affairs by discussing figures that define your achievements. Additionally, you should include your expertise in tools, software, and interpersonal skills. Let recruiters read your document and immediately recognise that you are the kind of candidate they want.
A strong receptionist CV should have the following elements:
✅ Versatile skillset
✅ Tailored work experience
✅ Certifications in specialised training
✅ A well-spaced template
A healthy blend of all these components will help you craft a standout receptionist CV and improve your chances of getting hired.
Look at the job advert and pick out keywords that the potential employer seems to care about. It could be skills or industry-specific jargon; you need that to align with the hiring manager’s expectations. When you write your work experience bullet points, use those crucial phrases. Don’t forget to quantify your achievements because it’s one way of staying ahead of the competition.
As a receptionist, you must possess role-specific skills that ensure recruiters can’t resist your CV. Key competencies you need include diary management, customer service, problem-solving, computer literacy, and excellent communication. If you can demonstrate your use of these abilities from your previous related roles, then the job will be yours.
Typically, the best CV format for a receptionist CV is the reverse-chronological order. Using this format helps you list your latest achievements at the top and makes it easier for employers to understand your strengths.