5 Front Desk Receptionist Resume Examples for 2021

Why this resume works

• As a front desk receptionist, you want to prominently display your customer service experience. Specifically, you want to try to tie that customer experience to a successful business outcome.
  • For example, did you help improve the efficiency of scheduling? Did you reduce the errors in billing? Improve customer satisfaction scores?
  • Your resume should be your career highlight reel so the more metrics you can include, the better.
• If you have industry specific experience that is related to the front desk role you're applying to, be sure to mention that on your resume.
  • It's not always clear based on the name of the company what industry they're in. If you have relevant industry experience, make that clear by explicitly stating it.
• Don't forget to check your resume; be sure your resume score is high to gain the recruiters attention to increase your chances of an interview.

Why this resume works

• Front desk medical receptionists should focus their resume on how their work directly (and positively) impacted the office through their exceptional customer service skills and understanding of medical office best practices. Be sure to cite specific data-driven examples including process improvements and patient-centric techniques.
• Front desk medical receptionist resumes need to highlight the scope and responsibilities as well as the specific medical office niche (i.e. dental, family practice) experience as this will be sure to catch the eye of recruiters or hiring managers looking for that "right fit" for their company.
• Be sure to list any special skills related to the medical field; medical terminology, medical software. This sets you up for success immediately because the hiring manager can see you're qualified for the role, especially if the job description prefers candidates with your specific skill set.

Why this resume works

• Entry level front desk receptionist resumes should have a clear objective that showcases why you're qualified and a great fit for the role you're applying to.
  • Do you have a specific interest in the role or company you're applying to? Mention that! If you're not going to customize your objective for each role you apply to then you're better leaving it off entirely.
• When you're trying to break into a career as a front desk receptionist you may not think your past volunteer or work experiences are relevant. This could not be further from the truth!
  • All work experiences demonstrate responsibility that is sought after from an employer. In addition, any experience you have had interacting with customer is relevant to becoming a successful front desk receptionist.

Why this resume works

• Your hotel front desk receptionist resume should include your strong communication skills using sales techniques to improve the customer experience (and hotel revenue). Be sure to clearly indicate your confident communication expertise and customer service experience on your resume. This is appealing to hiring managers because they can see your keen ability to collaborate and meet (or exceed) guest standards.
• Be sure to include your leadership experience including training new team members or coaching existing team members. Always list the results of your leadership efforts. Hiring managers will not have to question your leadership experience and are more apt to contact you for an interview.

Why this resume works

• School front desk receptionist resumes should showcase your ability to manage different projects and responsibilities, as well as your ability to handle a high-volume customer service of a diverse population (i.e. staff members, school administration, students, and parents). Be sure to discuss your understanding of the education field including best practices and communication channels.
• Bonus: Be sure to highlight any responsibilities outside of the "normal" scope of a school front desk receptionist (i.e. nurses station, reporting, direct administrative support). This will definitely get you noticed by a hiring manager.
• Take advantage of the interests and hobbies section of your resume; include any special projects, programs, sports, or networking groups you actively participate in that would be applicable to the role or the school you are interested in applying. Recruiters and hiring managers like to see future hires who are passionate about similar causes and share similar interests.