One of the best ways for businesses to optimize the customer experience is to ensure a friendly and helpful atmosphere the moment they walk through the door. It’s why excellent receptionists like you are needed to welcome guests, answer questions, and manage schedules.
But can you create a cover letter to complement your front desk receptionist resume and show why you’re the best fit to manage the front desk at every company you apply to?
With your cover letter being the opening greeting to hiring managers, it’s important to put your best foot forward, just like when customers walk in. We’re here to help with our front desk receptionist cover letter examples and free cover letter builder that’ll provide a great structure for you to follow.
Why this cover letter works
- While most front desk receptionist cover letters focus on skills, experiences, and accomplishments, bringing your objective for the role into the mix could be when the real magic happens for your candidacy.
- Emulate how Amara paints a picture of how she intends to sculpt the front-desk experience at Sysco Corporation. “Creating memorable impressions that encapsulate the company’s spirit” will no doubt resonate with the potential employer on a deeper level.
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Why this cover letter works
- Crafting a compelling front desk no experience cover letter without direct exposure can feel like a jigsaw puzzle. But remember, every piece fits if you find the right angles. An untapped potential nurtured during an internship comes in handy here.
- Just like Leo narrates his internship at Hotel Leveque, show how the experience solidified your transferable skills such as reservation management, communication skills, problem-solving, and/or multi-tasking, which are absolute gems for front desk operations.
Front Desk Representative Cover Letter Example
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Why this cover letter works
- In an industry increasingly harnessing technology for cost efficiencies, expressing familiarity with relevant software programs brings in a much-needed punch to your front desk representative cover letter.
- For example, describe using Microsoft Office Suite for drafting documents, managing spreadsheets, and handling communications. Perhaps you’ve used QuickBooks for monetary operations like maintaining accurate billing records and processing invoices. ResNexus, synonymous with reservation management, is a worthy mention, too.
Why this cover letter works
- What better way to kick off your front desk agent cover letter than with genuine admiration for the hiring company? It could be as simple as referencing the hiring company’s testimonials on Google and review websites.
- Another approach would be recognizing a hospitality award the company received recently. Of course, getting this right demands a little bit of research in the restaurant’s website or unearthing a recent press release.
Why this cover letter works
- Catapult your hotel front desk cover letter’s appeal to new heights by focalizing relevant hobbies like Elin’s thrill for exploring new destinations and the local culture.
- Such adventurous spins don’t just present you as an exciting individual that’s easy to work with. They also underscore your love for the hospitality industry, which could translate into better guest experiences. Subtle casualness is acceptable here.
Related cover letter examples
How to Make the Right Impact with Your Front Desk Receptionist Cover Letter
You’re probably familiar with how companies tailor customer service efforts to meet specific needs based on their target market. To optimize your front desk receptionist cover letter, showcase how you fit the culture they want to achieve.
Review the job description for each company you apply to and tailor your cover letter accordingly. For example, while applying for a medical receptionist role, you may want to emphasize abilities in confidentiality and quickly processing requests during emergencies.
Catch the hiring manager’s attention with the intro of your front desk receptionist cover letter
Remembering clients’ names while greeting them at the front desk creates a personable experience that makes a big impact. Fortunately, with your cover letter, you have a leg up. There’s a good chance you’ll find a hiring manager’s name listed in the job description or on the company website, so greet a specific person by name whenever possible.
Once you get into the opening paragraph, it’s essential to show why your job skills best fit the company’s needs and mission. For example, while applying to a hotel receptionist role, you could explain how you’ll use your abilities in solution-focused customer service to achieve the company’s goal of a customer experience that keeps visitors coming back.
The example below doesn’t do a great job creating that attention-grabbing opening since the applicant doesn’t explain specific skills that will make them a great fit for a front desk receptionist or how they fit the company’s mission.
Need more details with this one!
Hello,
I saw your front desk receptionist job opening and would be excited to work for your esteemed company. I believe my previous experiences will make me a great fit.
The following example better shows how the applicant will create the inviting atmosphere and consumer experience Sysco Corporation wants to achieve.
An opener creating a memorable impact!
Dear Ms. Clark,
My inspiration was ignited by Sysco Corporation when I explored your awe-inspiring ability to seamlessly bridge the gap between food producers and consumers on a global scale. My objective as a front desk receptionist extends beyond the tangible. I aim to create an unforgettable first touchpoint for visitors, fostering an inviting atmosphere that reflects Sysco’s admirable reputation in the industry.
Stand out with the right details in the body of your front desk receptionist cover letter
In the body of your cover letter, you’ll want to provide more details about how you implement skills like managing multi-line phones or scheduling appointments in Calendly based on each job’s needs.
To do that effectively, showcasing examples with metrics will help you stand out. For example, how you boosted customer satisfaction scores or improved email response times for customer requests.
A great body paragraph with receptionist skills and metrics!
I’ve been at the heart of the action at Courtyard by Marriott San Diego Old Town, managing an array of phone systems. This is a high-volume establishment with an average weekly customer count exceeding 1,278. Using Avaya and Cisco phone systems, I help boost call routing efficiency by 22%.
Secure the interview with the closing of your front desk receptionist cover letter
As you close out your cover letter, consider how you end customer interactions to ensure repeat business. You likely say thank you and use a light call to action. Apply those same aspects to your front desk receptionist cover letter.
It’s also an excellent idea to rephrase your connection to the company’s mission and how your skills as a receptionist fit in. For example, how you’ll use your knowledge of Google Calendar systems to set up appointments and reminders to maintain informed and timely operations.
The example below is a decent start, but it’s missing a call to action and could use more details about how the applicant will use their abilities as a front desk receptionist to achieve the company’s mission.
Add more specific details than this!
Thank you for considering me for your salon’s front desk receptionist role. I think my experience and passion for providing a great customer experience will make me a great fit.
Sincerely,
Paige Nelson
The following example does a better job of showcasing the applicant’s skills in Opera PMS and Zendesk, which will help Omni Nashville Hotel achieve exceptional guest service.
A specific closer emphasizing receptionist skills!
My extensive experience, dedication to exceptional guest service, and proficiency in Opera PMS and Zendesk make me an ideal candidate for the guest service representative role at Omni Nashville Hotel. I eagerly look forward to discussing how my skill set and passion can contribute to elevating the guest experience at your esteemed property.
Thank you,
Elin Berg
Even if you don’t have experience working in a front desk role, you could still write about transferable experiences like retail customer service or performing accurately as a data entry clerk. Even volunteer work, such as greeting and assisting visitors at a local event, can work well.
Try to match the company’s tone in the job description for each cover letter you write. It’ll help showcase how you’ll achieve their ideal customer experience and culture at the front desk, such as the professional and welcoming environment a legal office may want to present.
Your front desk receptionist cover letter should be unique based on each job’s needs. For example, if you were applying to be a car dealership receptionist, they may be looking for specific job skills like understanding vehicle reports.
