You greet customers in person and over the phone, making them feel welcome and giving them the directions they need. You also take the initiative to answer their questions as needed, alongside informing company personnel that their guest has arrived.
But how do you create a cover letter that packs all those carefully-juggled tasks? What aspects should you prioritize, and what do recruiters want to know about you that they haven’t already read in your receptionist resume?
Don’t sweat it. We’re here to help with our three receptionist cover letter examples to get you started! Follow our additional tips and hints, or take advantage of our free cover letter generator, and you’ll be on the path to success in no time.
Copy this text for your receptionist cover letter!
123 Fictional Avenue
Los Angeles, CA 90001
(123) 456-7890
October 01, 2023
Emily Johnson
Warner Bros. Entertainment
123 Fictional Lane
Los Angeles, CA 90001
Dear Ms. Johsnon:
As a receptionist, I am committed to providing stellar services to every visitor, a quality I have observed is paramount at Warner Bros. Entertainment—a place where dreams are brought to reality and narratives are masterfully crafted. Proficient in customer service, phone system operation, and more, I can refine administrative processes and collaborate effectively with various departments to enhance guest experiences at your organization.
My phone system operation skills were instrumental at Dynamic Productions, a bustling hub that handled upwards of 93 calls daily. I rose to the occasion, ensuring every caller swiftly connected with the correct department. My knack for driving efficiency saw 98.7% of all calls answered within the first three rings—a testament to my meticulous approach.
Moving on to my tenure at Event Eleven, I mastered balancing our office schedule and various events using Microsoft Outlook. From coordinating appointments and managing meetings to handling room bookings for more than 44 weekly events, I streamlined it all. Moreover, integrating Outlook with our contact management system led to a robust 12% surge in organizational accuracy, carving out precious time for more focused work.
My tenure at NLSLA revolved around adept document management, wherein I digitized and neatly organized over 8,367 legal files using M-Files to ensure seamless access across the enterprise. My intuitive categorization and tagging structure plunged the file retrieval time by 23%, sparking a significant uptick in productivity and operational efficiency.
Equipped with extensive experience in communication, organization, and problem-solving, I look forward to utilizing these skills to contribute to Warner Bros. Entertainment’s continued success. I aim to create a professional and welcoming environment for guests, collaborators, and employees. I am eager to discuss how my expertise in phone system operation, Microsoft Outlook, and document management can add value to your team. Thank you.
Sincerely,
Sofia Kowalski
Enclosures:
Resume
Application
2 letters of recommendation
Academic transcript
Why this cover letter works
- Your receptionist cover letter should be a delightful mix of passion and competence. Notice how Sofia starts by emphasizing her objective for the role while cleverly aligning her core values with those of the prospective employer.
- Demonstrating specialized industry knowledge (cue document management, word processors, and phone system operation), using numbers for the recruiter to visualize your potential. That shows you understand the industry and company’s needs, suggesting smoother onboarding.
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Copy this text for your medical receptionist cover letter!
123 Fictional Avenue
Chicago, IL 60601
(123) 456-7890
October 01, 2023
Benjamin Martinez
Northwestern Memorial Hospital
123 Fictional Lane
Chicago, IL 60601
Dear Mr. Martinez,
Northwestern Memorial Hospital’s commitment to excellence and innovation in patient care has created a healthcare environment that is patient-centered, efficient, and state-of-the art. I am eager to serve as a medical receptionist at your esteemed institution, enhancing patient experiences by combining exceptional customer service with my expertise in healthcare administration.
As a front desk associate at Advocate Trinity Hospital, I handled over 97 patient interactions weekly, using Athenahealth for appointment scheduling, billing, and medical records management. My attention to detail and strong work ethic allowed me to maintain a patient satisfaction rate of 91%, significantly contributing to the clinic’s thriving reputation.
At Saints Mary and Elizabeth Medical Center, my hands-on role in validating and updating nearly 400 patient records spiked the accuracy by 9%, positively impacting the revenue cycle. In addition, we saw claim denials decrease by 18%, thanks to my proactive approach to discrepancies in the coding system.
At Kindred Hospital Chicago, I channeled Meditech for optimal electronic health records management. My pioneering categorization approach catalyzed document retrieval, driving up the speed by a significant 27%.
I look forward to discussing further my qualifications and the potential value I bring to Northwestern Memorial Hospital. Thank you.
Sincerely,
Alejandro Santos
Why this cover letter works
- A genuine compliment for the hiring company and a demonstrated understanding of the role’s unique challenges go a long way to infuse character into your medical receptionist cover letter.
- Capitalize on real-world applications of skills and accomplishments to show the employer why you’re the best fit for the position. Relevant proficiencies include problem-solving, basic medicinal knowledge, communication, multi-tasking, medical coding, and health administration tools (like Athenahealth and Meditech).
Receptionist No Experience Cover Letter Example
USE THIS TEMPLATE
Copy this text for your receptionist no experience cover letter!
123 Fictional Avenue
Phoenix, AZ 85001
(123) 456-7890
October 01, 2023
Savannah Williams
Hilton Hotels & Resorts
123 Fictional Lane
Phoenix, AZ 85001
Dear Ms. Williams:
I knew I had to apply for the front desk associate position at Hilton Hotels & Resorts when I read about your mission for excellent hospitality. The testimonials from guests revealed the distinct attention to detail and personalized service that Hilton prides itself on. Further drawn to your commitment to creating a welcoming environment for guests from various backgrounds, I am eager to contribute as your front desk associate.
While at Hyatt Regency, I became adept at meeting the unique needs of a diverse clientele, including many non-English speaking guests. Harnessing the power of ResNexus, I managed an average of 83 weekly bookings, transforming the reservation experience into an inclusive and engaging process. These guest centric strategies led to a remarkable 34% increase in the speed of service and boosted room occupancy by a significant 29%.
I also developed competence in guest profile management during my tenure at Kimpton Hotel Palomar Phoenix. By maintaining comprehensive and up-to-date guest profiles, I created personalized experiences for key guests, increasing guest satisfaction scores by 26%.
A brief stint at Baymont by Wyndham Phoenix further refined my emergency response skills. Confronting critical situations head-on, I kept a cool head, resolving issues swiftly and effectively. This approach led to a noteworthy 22% improvement in our emergency resolution rate, making guests feel safe and cared for during their stay.
Hospitality is perfectly embodied by providing top-tier, personalized service to every guest. Hilton Hotels & Resorts’ commitment to this principle shines brightly in the industry. I admire and share your dedication to the highest standards of service delivery, irrespective of the guest’s profile. Looking forward to discussing how we can continue enhancing this commitment together at Hilton Hotels & Resorts. Thank you for considering my application.
Sincerely,
Mia Petrov
Why this cover letter works
- An effective receptionist no experience cover letter boils down to capitalizing on your transferrable skills, passion for the role, and eagerness to grow professionally. As with this piece, create a connection by reflecting on how the hiring organization’s mission and strides captivate you.
- From there, weave in a compelling narrative of transferable skills like emergency response and ResNexus, paired with tangible results. Your awareness of the role and readiness to embrace the challenge should be evident.
Related cover letter examples
How to Write Your Tidiest Receptionist Cover Letter
The receptionist role is a broad one! You could work for a low-key small business, or you might work at a big, bustling corporation. Either way, your cover letter should match the company culture wherever you apply.
Carefully read the job description, and also pull up the organization’s website. Look for keywords like “WPM” or “friendly atmosphere” that clue you into the company’s values and focal points. Then, reflect these in your cover letter to show your alignment with the job!
Writing your greeting and intro:
You might say “sir” or “madam” when you greet someone at the door, but that’s not how you should open your receptionist cover letter! Instead, do some research to find who you’re writing to. Address them by name to show that you care, and they’re more likely to care about your application.
Your opening paragraph should then concisely outline why you want to work for that particular company—and why they want that, too! Strengthen your introduction by connecting with company values and tossing in a couple of relevant, qualifying skills.
Word your opener to leave a good hook near the end of the paragraph, too. If you state a few traits that align with what the job description calls for and then mention that you have more to offer, your reader will want to know more!
Just don’t write an opener like the following that feels sloppy and incomplete, like a half-baked text message!
Oh dear . . .
Hey, I really like your company and it seems really cool. I’m like super chill with people I meet so I definitely should be on your team.
Instead, look at how addressing the recipient and company by name becomes the perfect springboard for a few skills that align with the company values:
Much nicer!
Dear Mr. Martinez,
Northwestern Memorial Hospital’s commitment to excellence and innovation in patient care has created a healthcare environment that is patient-centered, efficient, and state-of-the-art. I am eager to serve as a medical receptionist at your esteemed institution, enhancing patient experiences by combining exceptional customer service with my expertise in healthcare administration.
Writing your cover letter body
Now, on to the part that sometimes seems overwhelming (but doesn’t need to!) . . . Your body paragraphs. Each paragraph should focus on one accomplishment from your experiences that relate to the receptionist role, for clarity’s sake.
Include that time you caught an instance of double-booking on the company calendar and made a phone call that saved company dollars. Or mention that time you provided an exceptional customer greeting as always—only to find out later that you’d given an important company official a shining impression of your office!
And remember to tailor these paragraphs to the job description. What does this particular job role value? Efficiency and formality? Warmth and friendliness? Switch out some details in your body paragraphs to ensure you’re responding to what the company wants.
Now here’s a great body paragraph:
While at Hyatt Regency, I became adept at meeting the unique needs of a diverse clientele, including many non-English speaking guests. Harnessing the power of ResNexus, I managed an average of 83 weekly bookings, transforming the reservation experience into an inclusive and engaging process. The guest-centric strategies led to a remarkable 34% increase in the speed of service and boosted room occupancy by a significant 29%.
Closing and signing off your cover letter with a professional flair
You wouldn’t hang up on a customer, vendor, or patient! So don’t write a cover letter with a messy closer and signoff, either. This is your chance to show recruiters that you have that professionalism and eye for detail that make you such a great receptionist.
Reconnect with the company by citing some of their values or keywords of choice that you found in the job description. Reiterate a couple of fresh traits you have that align you with their mission statement.
And don’t forget a call to action! Invite them to contact you further with any additional questions, just as you would behind the desk before ending a phone call or email. Thank them for their time, too (either in the closing paragraph or as your formal signoff). Sign with your full, real name.
Just don’t leave the reader feeling unimpressed with an informal, low-effort closer like this one:
Ouch.
It’s cool you read my letter and learned all the stuff I can do. Can’t wait to start at your company so hit me up.
-bob
Um . . . Not sure what that was about, but try a closer like this instead, which reinforces key values and invites further contact with enthusiasm and a strong closer:
Yay! We fixed it!
Hospitality is perfectly embodied by providing top-tier, personalized service to every guest. Hilton Hotels & Resorts’ commitment to this principle shines brightly in the industry: I admire and share your dedication to the highest standards of service delivery, irrespective of the guest’s profile. Looking forward to discussing how we can continue enhancing this commitment together at Hilton Hotels & Resorts. Thank you for considering my application.
Sincerely,
Mia Petrov
Great question! Check the job description for buzzwords like “bright, friendly attitude” and phrases that demonstrate company values like “giving every guest a second home” . . . Then, find ways to work these little details into your cover letter and switch them out to customize for each job!
Include them if you have them! Additional certifications or previous employee awards, professional letters of recommendation, and anything else you want to include with your basic application and resume. Just write “Enclosures:” and list whatever you decide to include.
Really comb that job description. Was it signed or posted by anyone in particular that you can look up? Check the company site for a staff or team page if that doesn’t work. And you can always look the organization up on social media like LinkedIn and Facebook!
