Writing an operations manager resume in 2026 should focus on your ability to improve systems, lead teams, and drive measurable efficiency across departments. You must align your resume with the impactful leadership expectations that come with the role and what today’s employers expect in a data-driven, AI-powered hiring environment.
Whether you’re applying as an entry-level operations manager, e-commerce operations manager, regional operations manager, or people operations manager, you must tailor your resume for the role and industry.
In this guide, you’ll find:
- ↪ 23 proven operations manager resume samples across experience levels and specializations
- ↪ Seasoned advice on writing impactful summaries, showcasing KPIs, proving leadership, enhancing visibility, and ensuring ATS compliance
- ↪ Formatting and optimization tips to make your resume readable by both recruiters and AI tools
Why this resume works
- Numbers, or quantitative metrics, catch the eye and slow down the reader, allowing them to absorb more information and engage with the text. That’s the strategy you need to make your operations manager resume irresistible.
Why this resume works
- It’s completely normal for you to include lengthy bullet points in an operations coordinator resume. What’s not normal is using a design that crowds everything in a small space. The solution? Just use the Elegant template from our library.
Why this resume works
- Achieving such education qualifications requires students to master supply chain and project management. Having a degree on display in your operations specialist resume will show potential employers that you’ve professionally learned and practiced how to handle key business tasks.
Why this resume works
- Warehouses handle enormous levels of inventory volume, and operations professionals need to leverage automation to keep up. Cite examples of your technology proficiency on your warehouse operations manager resume to show you have the know-how to make processes more efficient.
Why this resume works
- We recommend organizing your resume in reverse-chronological order, but this is especially important for a senior operations manager resume. Ensure your most relevant and recent job experience is listed close to the top of the page so hiring managers don’t see an analyst or lower-level job title first and assume you’re not qualified.
See more senior operations manager resumes >
Why this resume works
- For an experienced sales operations manager resume, craft a career objective statement to strategically position yourself for ambitious roles. Use this space to call out big industry names you’ve worked with, which will send the message that you’re at the top of your game.
Why this resume works
- Use more space on your business operations manager resume to elaborate on your most recent job experience, and let older job experience be shorter. We recommend keeping it to three or four bullet points for your current job title and two to three for your older experience. You can use your operations manager cover letter to go into a bit more detail.
Why this resume works
- How do you make a strong first impression and capture the recruiter’s heart, you wonder? It’s easy. Don’t submit your regional operations manager resume before proofreading it—that mistake could cost you big time.
Why this resume works
- Your assistant operations manager resume should convey that you’re detail-oriented and data-driven while still a great communicator and collaborator. Go ahead and highlight any job experience, even if it doesn’t seem especially relevant.
See more assistant operations manager resumes >
Why this resume works
- Be proud of your accomplishments and take ownership of them. Your marketing operations manager resume should use interesting action verbs that grab attention, like “managed,” “overhauled,” “tracked,” and “monitored.”
See more marketing operations manager resumes >
Why this resume works
- Crafting a killer ad operations manager resume can be much easier than acing campaigns. The trick is to capitalize on job-relevant tools: SalesForce, Google Analytics, and Lotame, to stand out.
Why this resume works
- Your branch operations manager resume could contain a career objective if you’re experiencing a career change, transferring to another job title within the same company, or are light on experience.
See more branch operations manager resumes >
Why this resume works
- Creating an entry-level youth programming operations manager resume should focus on interpersonal and communication skills, supervisory experience, and research. List anything you’ve done that’s relevant or demonstrates your skills, including work-related projects, volunteering, and hobbies that showcase your abilities.
Why this resume works
- If you really want to steal the show, your people operations manager resume must stand out from the get-go—and a one-column resume can do just that. Keep your formatting clean, professional, scannable, and readable by both AI and real-life recruiters.
Why this resume works
- As an up-and-coming operations project manager (OPM), demonstrate knowledge and competency by building a projects section that fully demonstrates the real process an OPM would go through.
See more operations project manager resumes >
Why this resume works
- For a FedEx operations manager resume that can stack the deck in your favor, highlight your leadership prowess and capability to improve operational efficiency. Don’t forget to back up the outcomes with metrics.
Why this resume works
- Your e-commerce operations manager resume should lead with great quantitative metrics to create a resume that hiring managers would be hard-pressed to dismiss.
See more e-commerce operations manager resumes >
Why this resume works
- For a complete operations manager resume, include all the important sections: Skills, Experience, education & certifications, and pack each with valuable information without overwhelming the reader.
See more distribution operations manager resumes >
Why this resume works
- Your experienced operations manager resume can do a great job of highlighting important aspects of operations management. Carefully read each aspect of the role mentioned in the job description and match your resume accordingly.
Why this resume works
- When you don’t have many years of professional work experience, it’s okay for your operations manager trainee resume to include resume-related projects, volunteer work, activities, and hobbies/interests. Keep the projects relevant to the position by focusing on applicable skills for the job: Leadership, communication, and software skills.
Why this resume works
- The number one thing you want to do with your brand operations manager resume is having clear, tangible, and quantifiable accomplishments. Focus on the ones that are a direct result of your role; don’t use generic company achievements.
Why this resume works
- Analyze project manager job listings and take note of consistent skill requirements. Specialize by taking the list of consistent skills and narrowing them down into a personalized list of 10-or-less skills you possess. Pick the ones you’re most comfortable talking about in an interview to maximize your effectiveness.
Why this resume works
- Your senior clinical operations manager resume probably contains a lot of work experience. This hefty amount of expertise can be showcased within a career summary, provided you customize it to each job for which you apply.
Related resume guides
How to Write an Operations Manager Resume
Command attention with a results-driven operations manager resume highlighting strategic leadership, quantifiable achievements, and streamlined efficiency using clear, tailored formatting.
To prove that you’re a winner in what you do, showcase proof of accomplishments, use of core tools, relevant educational background, and ensure your resume is easy to scan.
Here’s what we’ll cover:
- Displaying professionalism with the correct format
- Highlighting your value with a compelling career summary
- Emphasizing outcomes with metrics, active verbs, and skills
- Mirroring the description
- Ensuring ATS compatibility without losing design quality
What does an operations manager do on a resume?
As an operations manager, you’re a key player in almost every activity in a business or company. Part of your duties and responsibilities could be overseeing the training of new hires, streamlining processes, modernizing tools, increasing productivity, and pretty much everything that makes everyone else’s work easier. So, this is not an easy role, and to score it, you must create a resume that reflects a track record of success, unrivalled skills, visionary leadership, and a people-centered and results-driven mindset.
Whether you’re targeting a position in professional, e-commerce, or manufacturing management, you should spotlight your impact in exceeding quality standards, lowering costs, and optimizing the production line. Recruiters will view your success through an output lens, focusing on improvements in user outcomes and efficiency.
Quick facts for operation management resumes:
- Results can be in process optimization, leading to a unit cost production by 12%
- Strong leadership in operations can achieve on-time completion rates for 98% of the projects
- In high-pressure work environments, such as e-commerce, you can scale fulfillment quotas four times above expectations, maintaining a high profitability margin.
Pro tip: If you’re targeting a specialized niche like retail operation management, we’ve dedicated sections for each one of them in our featured resume examples.
Start with the job title and contact information
Kick off with the title of the job you’re in for. Don’t be vague; use the exact name in the job listing, such as Senior Operations Manager. This clarity gives recruiters an idea of how serious you are about getting the job, and they had better start paying attention from the start.
Now that you’ve declared the position you’re applying for, let employers know how they can reach you if they feel you’re the perfect fit. Include your contact information, including your first and last name, professional email address, personal phone number, city and state, and LinkedIn profile URL, if relevant.
What skills should you include in an operations manager resume?
The responsibilities of an operations manager can change drastically from company to company. Sometimes operations managers are tasked with employee onboarding; other times, they perform data analysis to identify inefficiencies in processes.
No matter the specific scope of any given operations management role, you need a wide-ranging skillset to be successful.
From strategic planning to effective communication skills to strong analytical skills, you need to cover many disciplines in your resume to convince the hiring manager you’re the right fit for their operations manager role.
We’ve talked to hundreds of hiring managers to distill what works and what doesn’t in an operations manager resume. Here are the three major tips you should keep in mind:
- Demonstrate the impact you had in your previous roles. The best way to do this is to quantify your impact whenever possible.
- Tailor your resume for each job to which you apply. This is easier than it sounds, I promise.
- Keep your resume format simple. Keep your resume to one page. Nine times out of ten, you don’t need to include a resume summary or objective.
Leadership skills
You need these competencies to lead, make decisions, and achieve set goals:
- Resources allocation and control
- Team leadership
- Organization-wide change adaptation
- KPI planning and tracking
Process improvement & efficiency skills
Here you need competencies in:
- Lean Six Sigma
- Standard Operating Procedures (SOP) design
- Process mapping and re-engineering
- Quality assurance and compliance
- Productivity measurement (OEE, takt time)
Technical & systems skills
Systems automation and mart decision-making will lean on the following:
- Enterprise Resource Planning (ERP) systems: SAP, Oracle, or NetSuite
- Data visualization: Power BI, or Tableau
- Inventory and procurement
- Advanced Excel
- Project management tools: Trello
- API integration: Power Automate
Industry-specific skills
Each industry and role is different. Here is the skillset you must have for each work environment:
- E-Commerce operations: Order Management System (OMS), Last-mile logistics coordination, Customer experience SLAs, and Cross-border shipping compliance
- Ad operations: Campaign Manager 360, pacing optimization, performance report automation, privacy compliance (GDPR, CCPA)
- Warehouse / distribution operations: Inventory accuracy and cycle counting, fleet and route scheduling, OSHA/safety compliance management, Labor cost control and shift planning, and 3PL relationship management
- Marketing Operations: HubSpot, CRM segmentation, ROI analysis, Asset lifecycle management, and API sync
What hiring managers expect to see in your work experience
The tough reality of applying to operations manager roles is that you’re competing against 50-plus other applicants. This means the hiring manager will not spend a lot of time reviewing your resume.
Because of this, you need to convincingly make the case that you will have a huge impact; this way, the hiring manager has no choice but to give you an interview.
How can you do that? By demonstrating you’ve had an equally large impact in your previous positions. Using numbers is the best and most compelling way to prove that impact.
To make that case, let’s look at two sample work experiences. These are the same work experience, but one uses numbers to quantify the impact, and the other speaks in generalities.
Which do you think is more convincing?
WRONG—words are cheap; use metrics to show your value
American Express
August 2016 – May 2018, New York NY
Operations Manager
- Managed a team of experienced outbound sales specialists
- Exceeded sales targets in 2017
- Established monthly goals and coaching for each sales development representative, leading to a sizeable year over year improvement
- Analyzed data to identify potential upsell opportunities for new clients, leading to significant incremental sales
RIGHT—quantify your impact in your past roles
American Express
August 2016 – May 2018, New York NY
Operations Manager
- Managed a team of 12 outbound sales specialists
- Exceeded sales targets by $1.1M in 2017
- Established monthly goals and coaching for each sales development representative, leading to an average yearly improvement in sales of 14% per SDR
- Analyzed data to identify potential upsell opportunities for new clients, leading to $550K in incremental sales
By drawing attention to the metrics in your bullet points, you’re making your case to the hiring manager as clear as day that you will impact their business operations.
You’re in operations, so you know firsthand the importance of setting measurable goals and hitting them. What better way to demonstrate your competence than by showcasing that ability on your resume?
Examples of quantifying your impact as an operations manager
- Improved efficiency of a process
- Example: “Worked with business development representatives to streamline their client onboarding processes, reducing client onboarding by an average of 17 days”
- Reduced manual effort required
- Example: “Identified manually-intensive tasks for the sales team and worked with engineering to automate those tasks, saving 90 hours of manual work each week”
- Increased performance of employees
- Example: “Created monthly goals and coaching for new employees, improving the performance of new hires by 15% in their first year of work”
- Increased sales
- Example: “Coached sales development representatives to better qualify leads, generating an additional $550,000 in new sales”
- Identified revenue expansion opportunities
- Example: “Analyzed customer engagement data to identify potential upsell opportunities, resulting in $175,000 in incremental expansion revenue”
- Reduced costs
- Example: “Successfully reduced headcount by 10% while beating revenue targets by 12% for the year”
Don’t hesitate to use rough estimates when quantifying your past work as an operations manager. Just be logical and thoughtful in how you came up with your calculations if you’re asked during the interview.
And be assured, if you can use metrics to define your previous work experience, you’ll be responding to interview requests hand-over-fist.
Winning bullet formula
Action + Metric + Result = The perfect bullet point
Example:
“Reduced inbound shipping costs by $1.2M year-over-year through renegotiated carrier contracts and process realignment.”
Why this works:
It clearly shows what you did, how you did it, and what you achieved.
E-Commerce operations
Your accomplishments should touch on customer satisfaction, logistics, and process improvements.
Example:
Optimized inventory accuracy to 99.5% with OMS–ERP data integration.
Warehouse & Distribution Operations
Include results on safety, efficiency, and process control improvements.
Example:
Achieved a zero-incident safety record for 18 months via a revised OSHA training and audit program.
Marketing operations
Revenue growth from successful campaigns should set you apart for a marketing role.
Example:
Reduced reporting errors by 48% via dashboard standardization in Power BI
Regional / multi-site operations
Your leadership should play the central role here.
Example:
Oversaw operations across 4 regions, managing $25M in budgets and 180+ staff
People & general operations management
Focus on your outcomes in system thinking and efficiency improvements.
Example:
Introduced KPI dashboards that cut decision latency by 32%
What if I’m an operations manager resume with no experience?
Focus on the skills you picked up from internships, projects, school leadership, schoolwork, and voluntary activities. Emphasize how you’ve used such skills to solve real-world problems and how you can bring them to the new role.
A career objective would also help convince a potential employer that although you may lack direct work experience, you have what it takes to hit the ground running. Also, place your education and relevant courses above your work experience to show you have the professional foundation expected in the industry.
Certifications & education that boost your operations manager resume
Even with experience, you still need an education section on your resume to align with the professional standards expected of such a role. List the name of your degree, college, location, and year of graduation. Your GPA, if 3.5 or higher and relevant courses are allowed for entry-level operations managers.
Top certifications for operations managers:
Industry-specific certifications prove you have put in the work, won the medals, and ready to take on bigger responsibilities.
- Certified Supply Chain Professional (CSCP)
- Certified in Production and Inventory Management (CPIM)
- Lean Management Certification
- Certified Manager (CM) by ICPM
Other sections you can consider including
- Awards: such as “Employee of the Month”
- Volunteer Activities: Club leadership, community charity drives
- Projects: Can be anything you were part of at school or as a freelancer that shows your problem-solving and critical thinking skills.
- Memberships: Such as in APICS or PMI
Customize your resume for each application
Looking for a new job can seem like it’s a full-time task in and of itself. You’ve read that you should “customize your operations manager resume” for each operations manager role for which you apply.
But what does that mean? Are you supposed to build a resume from scratch for each job? That seems insane (because it is insane).
I want to walk through a practical example of adapting your resume for a given operations manager job. You’ll be able to see firsthand that it doesn’t take that long.
But first, why customize your resume? Because you need to get past the automated keyword filter that companies use to screen applications: the Applicant Tracking System (ATS).
These filters are scoring your resume based on whether it contains certain keywords they’re looking for in an operations manager.
It’s time for an example.
As of this writing, Handy is hiring an operations & strategy manager in their NYC office. Here’s a snippet of the job description:
Sample operations manager job description from Handy
What you’ll do
The scope of this mandate is broad and requires the exceptional capacity to prioritize and focus:
- Run a team of 10-12 highly driven sales & operations associates
- Own operations KPIs and costs for a new service or group of linked services
- Source, onboard, and retain Independent Contractors specialized by service (aka Handy Pros)
- Improve overall platform experience for both customers and Handy Pros
- Drive changes in process, policy, and product to ensure high satisfaction for all users
What we’re looking for
- 6-8 years of professional experience with evidence of managing large teams
- Strong attention to detail
- Strong organizational and task management skills
- Experience in coaching, motivating, and developing team members
- Ability to dig deep into processes and identify areas for improvement
- Prior small company or start-up experience is a plus
- A passion for marketplaces, the sharing economy, and the on-demand services space
Highlighted in yellow are potential keywords you can incorporate into your resume. Follow this process when reading the job description:
- Do any of your past projects come to mind as you read about the roles and responsibilities? Even if they’re only tangentially related to what’s mentioned in the job description, they’re worth mentioning.
- In your resume, talk about your experience the same way they have in the job description.
Following this process should get you past the automated filters and help you stand out to the hiring manager. Only five percent of job applicants are tailoring their resumes for each job. Do this, and automatically get a leg up.
Based on the job description above, I would change this work experience:
Step 1: Work experience before customization
American Express
August 2016 – May 2018, New York NY
Operations Manager
- Managed a team of 12 outbound sales specialists
- Exceeded sales targets by $1.1M in 2017
- Established monthly goals and coaching for each sales development representative, leading to an average yearly improvement in sales of 14% per SDR
- Analyzed data to identify potential upsell opportunities for new clients, leading to $550K in incremental sales
Step 2: Work experience after customization
American Express
August 2016 – May 2018, New York NY
Operations Manager
- Ran a team of 12 sales and operations associates
- Owned operations KPIs and costs to identify areas of improvement which led to exceeding sales targets by $1.1M in 2017
- Established monthly goals for developing and coaching sales development representatives, leading to an average yearly improvement in sales of 14% per SDR
- Dug deep into the sales process to identify areas of improvement for upsell opportunities, leading to $550K in incremental sales
The goal is to organically incorporate the key responsibilities the hiring company is looking for based on the job description. Follow this process, and you’ll be sure to get past the first stage of the resume review process.
What format should an operations manager resume be?
You have to format your operations manager resume to get past the automatic filters companies use and please the hiring manager, who will review your resume. To do that, do the following:
- Keep your formatting simple. No images or graphics, just text.
- Keep it to one page.
- Break your work experience into short bullet points to improve readability.
- Avoid pronouns like “we” or “I.”
- Triple and quadruple-check your spelling and grammar. Send your resume to a friend to review. Don’t let this be the reason you don’t get the job!
- Only include a resume objective or summary if it will meaningfully improve your resume.
One-page vs two-page
Go with a one-page resume if you’re applying for an entry-level to mid-level position, or if your experience is less than 10 years. Only cross into the second page if you’re pursuing a senior role with leadership responsibilities and have over 10 years of experience in various roles. Ensure everything you include adds value to your application.
Reverse chronological vs functional
We recommend the reverse chronological format because it effectively depicts career growth, including taking on more responsibilities and becoming a team leader. This combination of attributes is what hiring managers look for, and it helps if you can highlight it to them earlier on your resume.
The functional format leans more on your transferable skills. It is a perfect choice if you’re changing careers, for example, moving from a Saas work environment to a logistics-dominated operations work.
Typically, start by summarizing your career journey, lining up your experience with measurable outcomes where possible, core skills, education, and certifications.
ATS-friendly considerations
ATS must pass your resume for an HR manager to review it. Therefore, ensure your draft is clear, aligned with the job ad, and formatted for fast scanning. Follow these tips:
- Use definitive headers such as“Experience,” “Education,” “Skills”
- Save your document as a PDF or Word Doc
- Use keywords from the job posting
- Don’t use tables or graphics
Table for best formatting practices
| Resume element | Best practice | Why we recommend |
|---|---|---|
| Length | A page for <10 years, two page if >10 years of experience | Relevance and readability are crucial |
| Layout | Reverse chronology | Give value first and fast |
| Save as | PDF or Word Doc | ATS-friendly and preferred by recruiters |
| Work experience | Impact-first bullets | Presents business value |
| Design | Professional, single column | Easy for AI and recruiter parsing and reading |
All of these tips are in service of one goal: make the life of the person reviewing your operations manager resume as easy as possible.
Make their life easy by quickly and concisely making a case for your candidacy. Long paragraphs of text that span multiple pages are not what a hiring manager likes.
Remember, there will be at least 50 other applicants for the role. Help yourself stand out by making your operations manager resume as easy to consume as possible by following these tips.
Resume summary vs career objective
You can use a resume summary and a career objective to get the attention of recruiters and set the tone for the rest of your resume. However, each statement is used to advance a different cause, depending on the overall goal of your application and your career stage.
A professional summary highlights the leadership and achievements of experienced managers throughout their career history. On the other hand, an objective pitches your potential and aspirations when applying for entry-level roles or shifting from one industry to another.
When to use a summary
- 10+ years of experience
- Leadership responsibilities
- Applying for leading senior positions
- Sharing many achievements relevant to the post
Senior operations manager resume summary example
“Results-driven operations leader with more than a decade’s experience driving cost reductions of 12% annually and scaling teams of 350+ across three regions. Skilled in Lean Six Sigma, ERP implementation, and cross-functional alignment, seeking to deliver operational excellence at a top management role.”
What is a good objective for an operations manager resume?
A hotly contested topic in resume creation circles (we’re a really fun group) is whether or not to include a resume objective on your operations manager resume.
No matter which side of the debate someone falls on, however, this is clear: only include a resume objective if it actively makes your resume better!
WRONG—a generic, meaningless resume objective
I’m looking for an operations manager role to utilize my skills to improve processes.
If you’re the hiring manager reviewing this resume, would it convince you to hire this operations manager? Of course not. It does nothing to talk about the candidate’s specific qualifications or interests.
Aim to keep your resume to one page, so don’t waste that valuable real estate with something that won’t help you get an interview.
As a rule of thumb, if you’re not customizing your resume objective for each role you’re applying for, then you should omit it altogether.
We curated over 100 resume objective examples to help you get started writing one.
RIGHT—specific, customized resume objective
When writing your sales resume, you may be tempted to include every job you’ve had since you were 16. Though this may be an appropriate choice if you have limited job experience, we recommend including two to four highly relevant jobs on your sales resume if you have more experience.
When to use an objective
- Applying for first or entry-level positions
- Changing career/industry
- Currently in school
- Pitching transferable skills
Operations trainee career objective example
“Aspiring operations trainee passionate about process improvement and team coordination. Seeking to contribute to workflow optimization and KPI tracking at Home Depot.”
How to write an operations manager resume that will get you an interview
There you have it. Use these operations manager resume templates and tips, and you’ll be well on your way to landing interviews for your next job.
I know this was a lot, so in summary, here are the major tips you should follow with your operations manager resume:
- Demonstrate your ability to create and measure performance against goals by discussing your work experience in terms of quantitative impact.
- Customize your resume for each operations manager role you apply to by incorporating the major keywords and responsibilities mentioned in the job description.
- Keep your resume to one page. Only include a resume objective if you’re going to customize it for each job to which you apply.
The first and most annoying step of landing your next operations manager job is complete. You have a great resume. Apply broadly, and before you know it, you’ll be overwhelmed by the number of interviews you have lined up!
Key takeaways
- Always tailor your resume to the operations role, company, and industry you’re targeting
- Pair metrics to results, highlighting your impact and not responsibilities
- Make your professional profile concise, confident, and value-driven
- Structure your bullet points to lead with action, followed by outcome
- Choose a clean, readable format—fancy graphics can hurt ATS readability
- Show your range by highlighting both strategic leadership and hands-on process improvements
- Include relevant tools, platforms, and certifications to demonstrate technical competence
Operations Manager Resume FAQs
You must differentiate yourself from the average operations managers who explain their responsibilities. Instead, present yourself as a problem solver and a critical thinker who drives efficiency, cuts costs, boosts productivity, and breaks ground for scalable innovations.
A good entry-level operations manager resume demonstrates potential by emphasizing transferrable skills learned from projects, internships, coursework, and charity activities, and how they are applicable in the operations landscape. It’s also essential to use a career objective that instantly leads recruiters to your strengths and compels them to consider your application with the seriousness it deserves.
Unless you have 10 or more years of experience, a one-page resume is enough to convince recruiters you deserve the job. Even for seasoned pros, be careful of going beyond a page because you may include information that doesn’t add value. Furthermore, you only have a window of several seconds for recruiters to scan your document.
