5 Retail Resume Examples Built For 2021

Author: Stephen Greet, Co-founder
Published on: February 3, 2021

Never has the importance of retail workers been more obvious than during the Covid-19 pandemic.

As a successful retail worker you need to be organized, collaborative, and be a people-person.

It can be difficult to showcase all of these skills on your retail resume.

These 5 retail resumes have helped people land jobs in 2021 so they're a great place for you to get started.

Retail Resume

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Retail resume example

Why this resume works

  • At the end of the day, the job of a retail associate is to help customers and increase sales for the business. As such, it's important that your retail resume shows that you have done this in your past roles.
    • Did you exceed sales targets? Improve customer loyalty? Reduce return rates? Estimating the degree to which you did these things on your resume will increase your chances of getting an interview substantially.
  • Retail workers have to blend both sales and customer service. On the customer service side your resume should strive to demonstrate you have taken a customer-first approach in your past roles.
    • "Customer oriented environment", "Answered customer questions", "Directed customers" are sample phrases you can use to help show you know the value of customer service.

Retail Manager Resume

Retail Manager resume example

Why this resume works

  • Your retail manager resume should clearly state the number of employees you've managed in any past management roles you've held. You should also be clear about any hiring or training you've led.
    • Hiring is one of the most important functions for a retail manager! Including your experience in hiring will help you stand out among all the other applicants for the retail manager role you're applying to.
  • Retail managers need to manage teams to meet or exceed sales targets. If your teams have met sales targets in the past then you should 100% mention this on your retail manager resume.
    • Including these metrics (even if they're rough estimates) shows the hiring manager that you know what matters most to a retail manager.

Entry Level Retail Resume

Entry Level Retail resume example

Why this resume works

  • Getting your first job as an entry level retail associate can be difficult. How can you get into retail without prior retail experience? The good news is that retail workers first and foremost are in customer service. As such, any experience you've had working with people is relevant and should be included on your entry level retail resume.
  • A resume objective (the first two sentences at the top of this resume) is entirely optional but can be useful when you're looking for your first retail role to quickly state why you're qualified and deserve to get an interview.
  • Volunteer experience is absolutely worth including on your resume. Volunteer experience showcases you're hard working and that you are fundamentally interested in helping others. These are both qualities retail hiring managers are looking for.

Retail Sales Associate Resume

Retail Sales Associate resume example

Why this resume works

  • Most retail sales associates, especially for large retail chains, are given sales targets each month that they need to hit. If you have experience in retail sales then you should mention how you performed against these sales targets on your retail sales associate resume.
    • This not only shows that you're a strong performer, it also shows the hiring manager you know which metrics matter most in your role.
  • The skills on your resume should be tailored to the job you're applying to.
    • For example, if the job description repeatedly mentions they want a retail sales associate who is accountable, then this is a strong indicator that you should include that as a skill on your resume.

Retail Customer Service Resume

Retail Customer Service resume example

Why this resume works

  • Retail hiring managers want to hire retail customer service associates who not only exceed their targets, but who also work collaboratively to keep the customer at the center of the team's focus.
    • Was there an instance where you went above and beyond to help a teammate in one of your past roles? Be sure to include that on your resume!
  • It can be tough to determine whether your retail customer service resume has all of the sections and information it should. After all, you're not an expert in resume writing!
    • If you want to get detailed feedback on your resume you can use a resume checker.
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