Whether you’re here because your restaurant business is booming, you’re opening up a new location, or you simply need another set of hands, you’re in the right place!
Restaurant servers, also called waiters or waitresses, are the face of a restaurant or bar. Their job is to attend to patrons and provide high-quality, friendly service to ensure a pleasant experience. Finding the perfect server can seem like a tall order. You want someone who’s well-organized, personable, trustworthy, and hard-working, but they also need to be closely attuned to the needs of your customers.
Sound difficult? It’s not as hard as it may seem! In this guide, we’ll clue you in on everything you need to know to create the perfect restaurant server job description, starting off with three sample job descriptions, so you be receiving amazing server resumes before you know it.
Howdy, and welcome to PJ’s Steakhouse! We’re one of the East Coast’s leading steakhouses, with over 200 restaurants in 12 states. Offering fantastic food at value prices, we’re confident that we have something on our menu for everyone. So whether you’re more of a chicken guy or a steak girl, or you’re craving fish or veggies, PJ’s has got you covered!
With over 60 years as a household name across the East Coast, we’re excited to be expanding into Atlanta, Georgia next month. That’s why we’re on the hunt for a team of passionate and hard-working servers to help us serve high-quality food and create an unforgettable experience for our customers.
Ready to join PJ’s Crew? Keep reading!
Who we are:
Since 1958, PJ’s Steakhouse has been bringing the spirit of Southern BBQs and steakhouses to locations across the East Coast. Starting out as a simple diner located off I-95 in Richmond, Virginia, PJ Harrison had a simple mission of serving the local community and passersby an honest meal of great steak and good beer. And boy, was he successful!
Over the years, we’ve expanded to dozens of locations in the country, serving our world-famous, tender steaks and a whole range of other tasty dishes. What makes us special is that we’re a home for everyone, whether you’re visiting or part of PJ’s Crew. We’re a fun-loving bunch made of people who are passionate about serving the best food at the best prices, and as long as you’ve got an appetite, we’re sure you’ll fit in at PJ’s!
So come on over, bring the whole gang, and have one of the best meals of your life. Who knows, maybe you’ll join the PJ’s Crew! Either way, we look forward to seeing you!
If a picture is worth a thousand words, we believe that exceptional food is worth a million. At Black Star Restaurant Group, we offer superior hospitality and once-in-a-lifetime experiences customized for each of our distinguished guests. Whether you are a Fortune 500 C-Suite executive, a celebrity, or a couple in search of a fine dining experience, we provide an unforgettable culinary adventure that lasts.
BSR Group consists of some of the most recognized and acclaimed fine dining restaurants across the country, including Great Detroit, Mercedes Bar, Blu Cheese, and Murmur. Although we’re located in 19 states, our highest concentration of restaurants is in Boston.
With several new locations opening in Massachusetts shortly, we’re looking for 3 fine dining servers who will rotate between four locations in Andover. If the prospect of connecting with fine dining clientele and delivering an award-winning dining experience resonates with you, please keep reading!
Who we are:
Black Star Restaurant Group is one of the country’s leading fine dining restaurant collectives. We’re dedicated to perfecting and elevating culinary experiences by exclusively using farm-to-table ingredients. From modern French cuisine to traditional Japanese fare, our dozens of restaurants span the entire gamut of taste.
BSR Group started out as The Royal Grill, a gastropub in Chicago that was the love child of culinary experts Jason Freedman and Denise Nguyen. Today, we’re proud to have 31 restaurants under our wing, and it’s only been uphill from there.
We believe that a great dining experience isn’t just about the food, music, or lighting: it’s about the people as well. We’re an employee-first establishment, and we believe that by working together, we can deliver an unforgettable experience to our clientele while also ensuring a healthy work-life balance for our team. Pay a visit to one of the BSR Group restaurants to experience our warm and welcoming environment for yourself!
Tamales. Flautas. Sopa de tortilla. If reading these words makes your mouth start watering, you’re in the right place. At Aquí es México Restaurant, we serve nothing but original, tasty Mexican food. No Tex-Mex or Taco Bell, just heartwarming, mouth-watering comfort food like your abuela used to make!
To keep up with increasing demand at our third new location in downtown Miami, we’re looking for an experienced, full-service server with a strong work ethic who’s ready to jump head-first into a high-paced family environment. Wanna contribute to the success of Aquí es México? ¿Estás listo? ¡Vamos! (Are you ready? Let's go!)
Aquí es México is your one-stop shop for traditional Mexican food, nuestro segundo hogar (our second home). We started just three years ago in the heart of Miami by Arturo López, a culinary student from Mexico City. Creating Aquí es México was his way of combating the intense homesickness he felt in the capital of Latin America. Within six months of selling food from a food truck, he moved into his first restaurant location, and we've been there ever since!
The heart of Aquí es México is passion and love. Our knowledgeable team includes chefs, waiters, runners, and other staff from the entire Latino/Hispanic community, infusing their dedication and excitement into everything they do. Our team spirit translates into the food we make. But don’t just take our word for it: come have a taste of the homeland at Aquí es México when you’re in town!
When looking for a server, you’re probably on the hunt for someone that’s friendly, customer-oriented, and great with people. After all, they’ll be the face of your company. But in the same way your future server will represent you, your job descriptions will represent your restaurant to your future employee. So what does that mean for you?
Basically, you want to have a job description that’s just as engaging as your future server! That means you can’t be vague or generic, and you also can’t wax poetic for two or three pages. Easier said than done, right?
We’ve seen way too many job descriptions that just list the responsibilities with no info on the restaurant, and some that literally just say “Restaurant Server wanted” without any clear contact info! It might feel difficult to strike the line between just enough and completely overboard, so here are some tips on how to find that perfect balance.
Here’s a golden tip on how you can start to structure your restaurant server job description: are you focusing on why you're actually hiring for the position? For example, does your cafe need better quality staff? Is your restaurant or catering business growing and becoming more than your staff can currently handle?
Make it clear upfront why you need a new server to allow potential candidates to assess if this job could be a great fit for them.
Equally important is writing your job description in a way that reflects the values and qualities you want to see in your future hires. If you’re looking for a restaurant server, you’ll be looking for someone who’s got excellent customer service skills, a sharp memory, and is a team player. How does your job description convey that?
If you spend a few extra minutes to really infuse your company’s unique perspective and tone of voice, you’ll be well on your way to writing a server job description that connects with your audience.
The first draft of your job description rarely hits all the right notes; it’s editing that really takes your job description to the next level.
Once you’ve included the minimum requirements like your about us section, requirements, and qualifications (more on that later), make sure that only what’s essential is there. A good rule of thumb is to keep it to around 500 words (after all, concise writing keeps the reader’s attention and sticks in their brain longer).
After you’ve cut out the fluff, check it for grammar and spelling. Also, keep an eye on the overall flow and tone: does each paragraph stick to one main idea? Does the whole server job description read smoothly? If it doesn’t, make changes until it sounds natural.
Finally, have a second pair of eyes check the text (ideally someone within the food service industry). Once that’s done, check for any formatting issues and then publish it online. Let the server resumes start rolling in!
Feel like you know what needs to go into your job description, but no idea how to structure it or get started? Follow our tried-and-true outline, and you’ll be done in a jiffy!
Job details: First off, provide a quick intro about your restaurant or bar. Don’t give too many details, but provide just enough to entice readers to give the job a chance. Try to answer questions like why you’re hiring, who they’ll be working with, and when are you looking for a server to start.
What you’ll be doing/Roles/Responsibilities/Requirements: While many server tasks are common within the field, it’s still important to list the most important ones your future server will be doing on a daily basis. Alternatively, use this section to highlight what’s unique about the role.
We’d recommend using bullet points (like we did below) so it’s easier for readers to quickly skim through this section.
Qualifications: Candidates use this section to determine if they have a shot at getting the server position. While it’s important to list the necessary qualifications, avoid the urge to include every possible hard or soft skill the ideal candidate should have.
Many skills can be learned on the job, so only include what’s absolutely necessary to have from the get-go.
Benefits: It’s important to reward and recognize the hard work of your employees, but don’t make promises you can’t keep. Be honest about the benefits you offer, like insurance or PTO, and include a salary range so potential candidates can quickly determine if it’s a good match for their needs. Add any other benefits that will make you stand out from the competition, too, like gym memberships or paid company trips.
About the company: Last but not least, include a “behind the curtains” peek into your organization. Don’t give them your entire history, though. Simply explain a bit about who you are and what’s important to you, like your values, mission, and vision.
Most servers will need to juggle many hats as they perform various tasks at a restaurant, cafe, or bar. While servers won’t hold every role listed below in one given day, you can use the below examples to include some potential roles for your restaurant server job description.
Conflict Resolver/Problem Solver
Food & Wine Expert