You have a knack for building great client relationships and developing strategic plans for success. Any business would benefit from having you lead account management processes.
Is your resume showcasing the right skills that’ll help you grow your career?
Writing a great cover letter and senior account manager resume doesn’t have to be in your wheelhouse. That’s why we’re here. Follow along to use our templates and gain some expert resume advice.
What Matters Most: Your Senior Account Manager Skills & Work Experience
Maintaining a happy clientele is always at the forefront of every decision. You’ll want to show business leaders you’re the right fit with your senior account management skills.
Every client-based business offers different products and services with varying accounts management processes. Look over the account manager job description to ensure you reference the advanced tools the company is looking for to discover new business opportunities or bring back past clients in the top skills you list on your resume.
Here are some of the best senior account management skills that job recruiters love to see.
9 best senior account manager skills
- Account management
- Salesforce
- Consultative selling
- Customer relations
- Team leadership
- Sales process
- Google Analytics
- Microsoft Office
- Zapier
Sample senior account manager work experience bullet points
You’ve likely built up a wealth of experience over your career. Now the key is to sum up your experienced account management history in concise bullet points that are easy to understand.
Using single-sentence bullet points is a best practice here. You don’t need to go into every detail describing how you create positive business relationships with leads during the sales process.
Good resumes use numbers to qualify impressive and advanced claims. Any information about how you helped manage company accounts should be measured with a number if possible.
Here are a few samples:
- Revived an inactive sales portfolio using a 10-week sales campaign strategy that resulted in a $235,000 increase in sales revenue over 1 year.
- Used Zapier to automate workflows so sales reps could make 16% more cold calls throughout the day.
- Followed up with 98 clients weekly to ensure they were happy with purchases, boosting consumer confidence scores by 47%.
- Worked with sales reps to implement a new lead nurturing process that led to a 36% increase in lead conversion rates.
Top 5 Tips for Your Senior Account Manager Resume
- Combine hard and soft skills for more impact
- Your job involves technical skills in the sales process and soft skills that help you work with co-workers and clients. For example, illustrating how you used consultative selling to increase client satisfaction scores by 30 percent shows hard and soft skills in action.
- A one-page resume is a good length
- Your entire resume should be concise and relevant. You don’t want to distract from your most important skills in sales processes or customer relations with unnecessary details.
- Consider including a resume summary
- Those applying for a senior account manager position have a lot of great experience! Including a resume summary of your best achievements, like managing multi-million dollar accounts or improving client retention rate drastically, is a way to not only address the company’s particular needs but to quickly spotlight what you bring to the table.
- Proper resume formatting for senior account managers
- Your most recent experience will likely be most relevant to your capabilities in the sales process and top software for the job. Reverse-chronological formatting will also help recruiters climb the ladder of your career, from an entry-level to a senior account manager role.
- Organize the information
- Use a clean and organized resume template. Include clear headers delineating your education in business and previous experience in sales or account management with bullet points describing your experience and the impact you had working with clients.
An education in business or a related field can speak to well-rounded knowledge to make complex decisions. Most account managers must have a bachelor’s degree in a business-related field, so don’t forget to list it.
This is a common dilemma for account managers with tons of experience. Get as job-specific as possible. For example, suppose you’re applying to be a senior account manager in the financial services industry. In that case, listing your work with clientele in that industry alone can help you narrow it down.
Your resume is only one part of the picture to show your key skills. You’ll want to use your cover letter to describe your processes for building strong relations with clients in more detail or maybe why your senior experience will help the company realize its vision.
