You lead the way in food service to keep everything running smoothly. Quality standards are met, staff members are hired and trained effectively, and top-notch customer service is provided with you at the helm.
Does your resume show that your leadership skills are what restaurants need?
Finding your next career can be tough when you’re focused on high-level restaurant management. Use our restaurant general manager resume templates to easily showcase your top resume skills.
What Matters Most: Your Restaurant General Manager Skills & Work Experience
Your job involves managing many aspects of daily operations, like budgeting and customer service. Thankfully, you have the successful leadership skills that make you a great fit. Make sure to include a mix of people skills and technical abilities since you’ll handle both aspects.
Additionally, mix in key skills from the job description. For instance, if the company emphasizes food safety, your knowledge of sanitization and cooking health practices will be valuable to include.
Here are some of the most popular restaurant general management skills that food service companies love to see.
9 most popular restaurant general manager skills
- Food Safety
- Scheduling
- Budgeting
- TouchBistro
- Event Planning
- API Loyalty
- Customer Service
- Team Leadership
- Vendor Management
Sample restaurant general manager work experience bullet points
You’ll want to show restaurants how you’ve applied your top skills to provide a great dining experience and a better bottom line.
You should use numbers whenever possible to show your impact. To get some ideas going, think about the number of employees you managed, the number of customers served daily, or how you helped perform tasks more efficiently.
Each example should be concise. Hiring managers don’t need every detail about your team leadership strategies. However, one sentence about training employees in a new customer service program to boost satisfaction scores by 35 percent can help illustrate impactful leadership.
Our resume examples are chock-full of examples like these to get you started:
- Used API Loyalty to create a new loyalty program that boosted the number of returning customers by 44%.
- Planned and hosted an event every Friday night that showcased popular artists, which doubled traffic and increased net income by 55%.
- Created a new training program on food safety that boosted health inspection scores from Grade C to Grade A in 6 months.
- Used TouchBistro to create a more organized financial system that processed transactions and payroll 46% more efficiently.
Top 5 Tips for Your Restaurant General Manager Resume
- Use proper formatting
- Restaurant GMs will benefit from reverse-chronological formatting. The restaurant industry has no shortage of changes with new health protocols and financial regulations, so having your most recent experiences first will be the most relevant.
- Limit your resume to a single page
- Hiring managers make decisions quickly, so aim for one page that is very job specific. For instance, if a restaurant mentions how they want to boost traffic in the job description, your promotional experience in events and customer loyalty programs would be good skills to focus on.
- Link technical and interpersonal skills
- Linking together technical and interpersonal abilities will have more impact. For instance, explaining how you negotiated 15 percent lower prices while maintaining great relationships with vendors shows how you combine skills and is more successful than mentioning them separately.
- Keep descriptions brief and understandable
- Aim for one-sentence descriptions that anyone could understand. For example, you could say how you managed floor plans with 98 percent accuracy using TouchBistro without including too many details about the process.
- Consider adding a summary
- Restaurant GMs often have a lot of previous industry experience. A resume summary of your best achievements can add value, like how you managed a restaurant that made $4 million in sales and increased profits by 20 percent.
First-time restaurant general managers should emphasize leadership and technical skills. A good example could be training employees to input orders into the system with 99 percent accuracy.
Restaurant GMs should tie their cover letter in with the skills listed on their resume. For instance, you can explain more about how your process of using Restaurant365 for scheduling is successful or how you achieve a great customer experience.
It’s common for those with a lot of experience to struggle with a resume that’s too long. Besides picking a resume template that maximizes space, get as job-specific as possible. If a restaurant emphasizes budgeting in its job description, they’d appreciate hearing about vendor negotiation or your knowledge of QuickBooks over training wait and host staff.
