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3 Business Analyst Job Description Samples, Tips (2022)

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Stephen Greet, Co-founder

February 11, 2022

The business analyst (BA) plays an essential role in most companies and is the link between the end-user and a project manager. Job requirements for a business analyst will vary between positions and the responsibilities may differ from company to company, but their main objective is to analyze, evaluate, and improve processes.

A business analyst must be able to quickly learn and assess business processes. They are typically engaged to build, replace, or enhance processes, which requires them to not only understand the process but also objectively identify business challenges and opportunities for improvement.

Many business analyst roles revolve around IT and IT services. This means they often require technical skills, and great candidates will be knowledgeable about the latest technology and trends in IT. A BA can work with IT resources and develop the best solutions for their business owners. If your role involves IT products or services, then make sure you include all the technical knowledge requirements your BA needs to have.

All good business analysts must have outstanding communication and listening skills. Additionally, they need to be highly detail-oriented and analytical. Almost every business analyst role also requires exceptional reporting skills.

Leveraging three examples, this guide will show you how to write an excellent business analyst job description. We will also provide you with detailed information about all critical aspects of the role, so you will know exactly what to look for when candidates submit their applications and business analyst resumes and cover letters.

Business Analyst Job Description Example

Job details: 123Sneakers is a ten-year-old New York City-based company that has grown from a boutique sneaker shop to a respected online retailer. We need a strong business analyst to drive our e-commerce sales and increase our online presence. Your primary role will be to gather and analyze data and define key metrics (KPIs). Leveraging your solid data analysis, you will create insights to help us improve our processes, marketing, and business strategies.

We are looking for an enthusiastic, detail-oriented analyst with a flair for reporting, business intelligence, and process improvement. The ideal candidate will also be adept at digital marketing, SEO, and other e-commerce best practices. Our goal is to expand into different markets and become the go-to website for rare and limited edition sneakers, clothes, and streetwear accessories.

Responsibilities

  • Monitor, analyze, and report on e-commerce data, competition, and market trends.
  • Determine KPIs to measure success relative to the company's goals.
  • Transform complex e-commerce data into easy-to-digest reports.
  • Research and identify opportunities for new revenue streams and additional markets.
  • Collaborate with the marketing and IT team to define and create e-commerce solutions.
  • Serve as the e-commerce subject-matter expert, advising business owners and stakeholders on e-commerce best practices.

Benefits: We offer a competitive compensation plan with salary and bonus, health insurance, 401(k), option plan, and unlimited vacation policy.

  • Job type: full-time with flex-time options
  • Salary: $84,500 to $104,500/year
  • Additional compensation: bonuses
  • Other: dental insurance, vision insurance, retirement plan

Qualifications

  • Bachelor's degree in business management, data science, or marketing
  • 3+ years of experience in a business analyst role
  • Proficient in web analytics tools like Heap, Google Analytics, and Oracle
  • Excellent reporting and presentation skills
  • Knowledge of data visualization tools like Power BI and Tableau
  • Ability to break down challenging and complex concepts into layman's terms
  • Deep knowledge of e-commerce (preferred)

About the company: 123Sneakers is one of NYC’s coolest sneaker shops. We sell sneakers and streetwear with a specialization in limited editions. During the COVID pandemic, we were forced to move our operations online. We have had great success and established an excellent social media following. Additionally, our customer base has grown around the country and into Europe and Asia. 

Our near-term plans include creating our own merchandise and apparel. We need a strong analyst to help us develop and implement those plans. Our company culture is very relaxed, and we adore fashion, street culture, hip hop, and art. 123Sneakers is big on inclusivity. We accept all and, as corny as it sounds, we're one big family. If you are into any of these things and want to work at a cool place, then check us out!

Senior Business Analyst Job Description Example

Job details: Banklo provides solutions to one of the most pressing challenges in the banking industry—modernization. Despite major advances in technology, banking has been slow to change and is stuck with outdated legacy infrastructure and systems. We are looking for a responsible, trustworthy senior business analyst who can help us grow and expand. Your role will be a key position inside Banklo as you will be tasked with studying and thoroughly understanding our clients’ business requirements to facilitate the delivery of exceptional outcomes and value.

As a senior business analyst at Banklo, you will provide leadership and drive the compilation of all information needed to develop and design high-tech banking products. You will partner with our client engineers and architects to support the design and implementation of our banking products.

Responsibilities

  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  • Lead reviews of business processes and develop optimization strategies.
  • Stay up-to-date on the latest IT advancements to automate and modernize systems.
  • Perform requirements (business and technical) analyses.
  • Document and communicate the results of your efforts.
  • Effectively communicate insights and plans to cross-functional team members and management.
  • Conduct meetings and gather critical information with various stakeholders to produce useful reports and presentations.
  • Collaborate closely with clients, technicians, and managerial staff.
  • Provide leadership, training, coaching, and guidance to junior staff.
  • Allocate resources and maintain cost efficiency.
  • Ensure solutions meet business needs and requirements.
  • Manage projects, develop project plans, and oversee tasks.
  • Update, implement, and maintain procedures.
  • Prioritize initiatives based on business needs and requirements.
  • Serve as a liaison between stakeholders and users.
  • Manage competing resources and priorities.
  • Monitor deliverables, ensuring timely and efficient completion of projects.

Benefits: Our strong compensation plans include salary and bonus, full benefits including health insurance, option plan, and paid time off and sick leave.

  • Job type: full-time (flexible with work from home)
  • Salary: $90,000 to $122,000 per year
  • Additional compensation: bonuses and incentives
  • Other: dental insurance, vision insurance, retirement plan
  • 401(k) matching up to 7.5%

Qualifications

  • A bachelor’s degree in business or related field (MBA preferred)
  • A minimum of 5 years of experience in business analysis or a related field
  • Proven ability to influence and work closely with stakeholders to determine viable solutions
  • Advanced technical skills (Statistical analysis, SQL, Python, R)
  • Thorough documentation 
  • Advanced analytical and conceptual thinking skills
  • Competency in Microsoft Office applications, including Word, Excel, and Outlook
  • A track record of following through on commitments
  • Outstanding planning, organizational, and time management skills
  • Experience leading and developing top-performing teams
  • A history of leading and supporting successful projects

About the company: Banklo is a fintech united around the mission to transform the world's banking systems and usher them into the modern era. We have an ambitious goal, but we believe strongly that it will be possible by assembling a team of the most talented people.

We have a deep culture of engineering experience and excellence. Our company recently secured Series B funding, which spurred rapid growth and an expansion of our offices from San Francisco to London, Sydney, and Singapore. We're looking for an outstanding senior business analyst to join our team who will be just as committed to growth as we are. 

Agile Business Analyst Job Description Example

Job details: Acorn Creek is a world-leading renewable energy company headquartered in beautiful Laconia, New Hampshire. We are seeking a driven and innovative agile business analyst to help us drive our business transformation. You will be working with some of the most talented individuals in the industry while enjoying access to the latest technology.

The initial project begins with your efforts toward a cargo operations automation platform. You must be a user-focused, hands-on, and skilled analyst. You will start with requirements gathering and consulting with our teams concerning how our MVP can be refined and improved. You’ll need experience in the software industry, including working with existing prototypes and demos to ensure that development is achieved on time.

Responsibilities

  • Capture and document information for all client requirements.
  • Manage the design and development of the Power Trading MVP.
  • Collaborate with developers and engineers to implement new features.
  • Ensure developers clearly understand requirements and produce high-quality deliverables.
  • Liaise with geographically distributed teams to produce deliverables.
  • Consult with the business on new ideas, features, and functions.
  • Analyze data to generate and present relevant information to create actionable plans.

Benefits: Our compensation packages are very competitive, commensurate with experience, and include salary and bonus, full coverage insurance, and vacation time.

  • Job type: full-time (CST), some travel (15%) required
  • Salary: $80,000.00 to $100,000 annual
  • Additional compensation: bonuses
  • Insurance: health, dental, vision, life
  • Retirement: 401(k)
  • 20 paid holidays per year

Qualifications

  • Bachelor's degree in business administration or information systems
  • 3+ years of experience in an analyst or related role
  • 2+ years of experience with Scrum and Agile development
  • Domain experience in logistics and shipping (preferred)
  • Experience working with remote and distributed teams
  • Knowledgeable in Salesforce integrations for commodities or similar trading and supply environments

About the company: Acorn Creek is a Fortune 500 energy company established in the 1960s in New Hampshire. We began by offering retail electricity and natural gas to the local market, eventually expanding to reach millions of customers. More recently, we have moved into international power trading, working in the Middle East and African markets. We are now entering into renewables and have made significant investments in green technology. 

Our primary focus is to stay relevant and competitive by offering energy at reasonable prices. To this end, we are leveraging automated trading and logistics as well as producing green energy in the US. We are looking for a strong candidate who can jump right in and help us achieve a greater and greener world.

Writing Guide for a Business Analyst Job Description

The first point of contact between you and your prospective employees is your job description. For this reason, you must strike a balance between explaining the job position in substantial detail and being brief enough to keep the reader's attention. You need to keep things tight, lean, and punchy. 

Don’t fall into the trap of taking a similar (lower level) job description and just modifying it with additional responsibilities. This method is a surefire way to write a bloated, outdated, and poor job description. 

Keeping your job description as short as possible is key in preventing the reader from getting bored, so watch out for too many job requirements. You, of course, need to provide the necessary requirements an applicant will need to get the job, but keep it to the essential items. Having a long list of requirements not only loses readers but opens up the door to more pitfalls when it comes to writing an inclusive job description

Because it’s such a broad role, it’s easy to create a lengthy business analyst job description with generic requirements and responsibilities. Take a step back and think about why you are hiring for this role in the first place. A great way to demonstrate both the purpose of the job and why you’re hiring is to describe examples of real challenges the role will address. Focus on the what and why. What are your business goals, and how will a BA help you achieve them?

For example, do you want your business analyst to identify underperforming processes and/or technologies and to determine better ones to use? Or do you require someone who can effectively communicate with stakeholders about well-researched and proven strategies to implement?

Business analysts are great resources with a wealth of knowledge and can bring significant value to your organization. They’re experts in understanding goals and objectives and then assessing business processes and/or systems to evaluate how to change and improve them to achieve your targets. With that said, let them know upfront in your job description what it is you require their expertise in and what you expect. 

When you’re certain you’ve included all the right details and excluded all that’s unnecessary, put your job description away for a day or two to give your eyes a rest. Send it off to a few colleagues, and encourage them to provide constructive criticism—about the information you’ve included as well as any grammar and mechanics issues.  

Finally, make any revisions necessary and give it a final look for any typos or spelling errors. Now, you’re ready to post your business analyst job description. We’re sure your concise and clear job post is going to snag the attention of the right candidates. 

Outlining Your Business Analyst Job Description 

Staring at a blank document is always daunting, so we encourage you to use our outline below for inspiration. Just fill in the details, and you’ll have a first-rate business analyst job description before you know it. 

Job details: This is a key section and is where you should quickly provide an overview of your company and the position. Briefly explain the purpose of the company. You can talk about your goals and how they specifically pertain to your need for a business analyst. Communicate to the reader what the position will entail. This section is a good place to share a bit about your company ethos and values, but keep it very short and to the point.

What you’ll be doing: This section can also be referred to as “Roles,” “Responsibilities,” or “Requirements.” Provide a list of activities that are critical to the role. Many applicants will go straight to this section, so make sure it is easy to digest with single sentences and bullet points. 

The role of a business analyst is very broad and can cover a lot of tasks. This obviously is dependent on the business sector you’re in and your company. It’s important to be specific about your expectations and include any distinct practices and methodologies applicable to the job. Be comprehensive with your list, but don’t overwhelm the reader with requirements.

To ensure that your writing is clear and concise, use active verbs, i.e., “deliver reports to management” versus “you will be delivering reports to management.” Avoid overusing jargon, acronyms, and industry terms. This may confuse or alienate some applicants, especially in an entry-level or junior role. 

Examples:

  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  • Lead reviews of business processes and develop optimization strategies.
  • Stay up-to-date on the latest IT advancements to automate and modernize systems.
  • Perform requirements (business and technical) analyses.
  • Conduct meetings and gather critical information with various stakeholders to produce useful reports and presentations.

Qualifications: This section is vital to ensure you get applicants who are capable of doing the job. Make the criteria and expectations clear and brief. Many applicants will not study this section carefully, so avoid long walls of text. Create short, straightforward sentences using simple language as much as possible.

The qualifications section must include everything that is strictly necessary, but it should also include the “nice to have” criteria. If you expect your business analyst to have a computer science degree, spell that out. If you are also looking for a BA with business intelligence experience, but it is not required to perform the job, then go ahead and include this. You can add this as a “preferred” or “optional” qualification.

Examples:

  • Bachelor's degree in business management, data science, or marketing
  • 3+ years of experience in a business analyst role
  • Proficient in web analytics tools like Heap, Google Analytics, and Oracle
  • Deep knowledge of e-commerce (preferred)
  • Excellent reporting and presentation skills
  • Knowledge of data visualization tools like Power BI and Tableau

Benefits: The benefits section is generally just a simple list of the compensation and rewards you get working for a company. Again, make it easy to digest, but be comprehensive. Include health insurance, dental plans, child care, flex-scheduling, 401(k), and anything else that you offer. Everyone wants to know about compensation, but that is no longer the number one concern for many people. Perks and other benefits are essential to attracting quality employees.

About the company: Place this section at the end of your job description. You should have already provided a quick taste of the company in the introductory section. Most applicants will first focus on the role and qualifications before spending time reading about the company.

This is still an important section because it is the closing of your job description. Finish strong and make the reader excited to work for your company. A business analyst will want to know about the industry sector, company culture, and the working environment. Working as a business analyst for a tech company is usually quite different from the same role for a firm in the agriculture sector. Take the opportunity to show the heart of your organization and why it’s a great company to work for.

The many functions of a business analyst

Business analysts typically fulfill lots of different functions. Each company and industry sector has its own needs and requirements. Additionally, many business analysts are often brought into an organization to achieve a specific goal or for a project or program. 

Below are some sample roles a business analyst might perform as part of their job. They may not serve in all of these roles, but they are all common responsibilities that will give you some inspiration when it comes to writing your business analyst job description.

Functional Analysis

Companies will bring in a BA quite frequently for the sole purpose of assessing business processes. This is a very standard and mission-critical job role for a BA.

  • Interview stakeholders and process owners to evaluate current state processes.
  • Perform gap analysis and suggest enhancements and/or new processes.
  • Assist with the design of new processes and improvements.
  • Conduct business process modeling and generate scenarios for testing.
  • Provide support, documentation, and assistance for business process owners.

Data Analysis

A business analyst needs to be an expert at studying data, identifying patterns, and making strategic data-based recommendations. This is a highly technical skill, yet it’s key for a BA.

  • Perform data collection, consolidation, and summarization.
  • Define requirements for the creation of data sets and data warehouses.
  • Determine reliable metrics and KPIs.
  • Develop reporting based on business needs.
  • Make recommendations for improvements on data collection, processing, and reporting.

Business Requirements

A key function that business analysts perform is to partner with the business and business process owners to determine and document the business needs. This includes converting them into tangible and actionable business and technical requirements for new or enhanced business processes.

  • Evaluate and define business requirements based on business challenges and needs.
  • Analyze business needs and develop KPIs to ensure initiatives and projects meet business requirements.
  • Convert business requirements into workable process designs and workflows.
  • Collaborate with project managers and teams to ensure that all business requirements are accurately converted into technical requirements.
  • Perform and/or facilitate systems, integration, and end-to-end testing for new and enhanced processes.
  • Work with business testers to ensure execution and completion of user testing.

IT Systems

IT is ubiquitous in the world and the business analyst is required to be very knowledgeable, if not an expert, on IT-related areas and functions. This is an important function for just about any BA, even if they are working for a non-IT business unit.

  • Assess business functionality and user interfaces.
  • Assist with high-level systems design.
  • Help define systems interfaces, data transfers, and integrations.
  • Facilitate user acceptance testing of software implementations and changes.
  • Analyze current software, and suggest new features to improve efficiency.
  • Create business and technical reporting requirements.

Reporting

A business analyst is also quite often used as a resource for business reporting. Similar to IT-related skills, your BA should be very strong with understanding, evaluating, and creating reports that the business can use.

  • Assess current business reporting, identifying strengths, weaknesses, and opportunities.
  • Make recommendations for improvements on data used, formatting, delivery, storage, and ongoing management of reports.
  • Facilitate design, formatting, and documentation for new and enhanced reports.
  • Collaborate with report developers and IT staff to define and document technical requirements for reports.
  • Perform and assist with testing for new and enhanced reports.
  • Monitor reports and provide technical support for daily reporting operations.