The business analyst (BA) plays an essential role in most companies and is the link between the end-user and a project manager. Job requirements for a business analyst will vary between positions and the responsibilities may differ from company to company, but their main objective is to analyze, evaluate, and improve processes.
A business analyst must be able to quickly learn and assess business processes. They are typically engaged to build, replace, or enhance processes, which requires them to not only understand the process but also objectively identify business challenges and opportunities for improvement.
Many business analyst roles revolve around IT and IT services. This means they often require technical skills, and great candidates will be knowledgeable about the latest technology and trends in IT. A BA can work with IT resources and develop the best solutions for their business owners. If your role involves IT products or services, then make sure you include all the technical knowledge requirements your BA needs to have.
All good business analysts must have outstanding communication and listening skills. Additionally, they need to be highly detail-oriented and analytical. Almost every business analyst role also requires exceptional reporting skills.
Leveraging three examples, this guide will show you how to write an excellent business analyst job description. We will also provide you with detailed information about all critical aspects of the role, so you will know exactly what to look for when candidates submit their applications and business analyst resumes and cover letters.
Job details: 123Sneakers is a ten-year-old New York City-based company that has grown from a boutique sneaker shop to a respected online retailer. We need a strong business analyst to drive our e-commerce sales and increase our online presence. Your primary role will be to gather and analyze data and define key metrics (KPIs). Leveraging your solid data analysis, you will create insights to help us improve our processes, marketing, and business strategies.
We are looking for an enthusiastic, detail-oriented analyst with a flair for reporting, business intelligence, and process improvement. The ideal candidate will also be adept at digital marketing, SEO, and other e-commerce best practices. Our goal is to expand into different markets and become the go-to website for rare and limited edition sneakers, clothes, and streetwear accessories.
Benefits: We offer a competitive compensation plan with salary and bonus, health insurance, 401(k), option plan, and unlimited vacation policy.
About the company: 123Sneakers is one of NYC’s coolest sneaker shops. We sell sneakers and streetwear with a specialization in limited editions. During the COVID pandemic, we were forced to move our operations online. We have had great success and established an excellent social media following. Additionally, our customer base has grown around the country and into Europe and Asia.
Our near-term plans include creating our own merchandise and apparel. We need a strong analyst to help us develop and implement those plans. Our company culture is very relaxed, and we adore fashion, street culture, hip hop, and art. 123Sneakers is big on inclusivity. We accept all and, as corny as it sounds, we're one big family. If you are into any of these things and want to work at a cool place, then check us out!
Job details: Banklo provides solutions to one of the most pressing challenges in the banking industry—modernization. Despite major advances in technology, banking has been slow to change and is stuck with outdated legacy infrastructure and systems. We are looking for a responsible, trustworthy senior business analyst who can help us grow and expand. Your role will be a key position inside Banklo as you will be tasked with studying and thoroughly understanding our clients’ business requirements to facilitate the delivery of exceptional outcomes and value.
As a senior business analyst at Banklo, you will provide leadership and drive the compilation of all information needed to develop and design high-tech banking products. You will partner with our client engineers and architects to support the design and implementation of our banking products.
Benefits: Our strong compensation plans include salary and bonus, full benefits including health insurance, option plan, and paid time off and sick leave.
About the company: Banklo is a fintech united around the mission to transform the world's banking systems and usher them into the modern era. We have an ambitious goal, but we believe strongly that it will be possible by assembling a team of the most talented people.
We have a deep culture of engineering experience and excellence. Our company recently secured Series B funding, which spurred rapid growth and an expansion of our offices from San Francisco to London, Sydney, and Singapore. We're looking for an outstanding senior business analyst to join our team who will be just as committed to growth as we are.
Job details: Acorn Creek is a world-leading renewable energy company headquartered in beautiful Laconia, New Hampshire. We are seeking a driven and innovative agile business analyst to help us drive our business transformation. You will be working with some of the most talented individuals in the industry while enjoying access to the latest technology.
The initial project begins with your efforts toward a cargo operations automation platform. You must be a user-focused, hands-on, and skilled analyst. You will start with requirements gathering and consulting with our teams concerning how our MVP can be refined and improved. You’ll need experience in the software industry, including working with existing prototypes and demos to ensure that development is achieved on time.
Benefits: Our compensation packages are very competitive, commensurate with experience, and include salary and bonus, full coverage insurance, and vacation time.
About the company: Acorn Creek is a Fortune 500 energy company established in the 1960s in New Hampshire. We began by offering retail electricity and natural gas to the local market, eventually expanding to reach millions of customers. More recently, we have moved into international power trading, working in the Middle East and African markets. We are now entering into renewables and have made significant investments in green technology.
Our primary focus is to stay relevant and competitive by offering energy at reasonable prices. To this end, we are leveraging automated trading and logistics as well as producing green energy in the US. We are looking for a strong candidate who can jump right in and help us achieve a greater and greener world.
The first point of contact between you and your prospective employees is your job description. For this reason, you must strike a balance between explaining the job position in substantial detail and being brief enough to keep the reader's attention. You need to keep things tight, lean, and punchy.
Don’t fall into the trap of taking a similar (lower level) job description and just modifying it with additional responsibilities. This method is a surefire way to write a bloated, outdated, and poor job description.
Keeping your job description as short as possible is key in preventing the reader from getting bored, so watch out for too many job requirements. You, of course, need to provide the necessary requirements an applicant will need to get the job, but keep it to the essential items. Having a long list of requirements not only loses readers but opens up the door to more pitfalls when it comes to writing an inclusive job description.
Because it’s such a broad role, it’s easy to create a lengthy business analyst job description with generic requirements and responsibilities. Take a step back and think about why you are hiring for this role in the first place. A great way to demonstrate both the purpose of the job and why you’re hiring is to describe examples of real challenges the role will address. Focus on the what and why. What are your business goals, and how will a BA help you achieve them?
For example, do you want your business analyst to identify underperforming processes and/or technologies and to determine better ones to use? Or do you require someone who can effectively communicate with stakeholders about well-researched and proven strategies to implement?
Business analysts are great resources with a wealth of knowledge and can bring significant value to your organization. They’re experts in understanding goals and objectives and then assessing business processes and/or systems to evaluate how to change and improve them to achieve your targets. With that said, let them know upfront in your job description what it is you require their expertise in and what you expect.
When you’re certain you’ve included all the right details and excluded all that’s unnecessary, put your job description away for a day or two to give your eyes a rest. Send it off to a few colleagues, and encourage them to provide constructive criticism—about the information you’ve included as well as any grammar and mechanics issues.
Finally, make any revisions necessary and give it a final look for any typos or spelling errors. Now, you’re ready to post your business analyst job description. We’re sure your concise and clear job post is going to snag the attention of the right candidates.
Staring at a blank document is always daunting, so we encourage you to use our outline below for inspiration. Just fill in the details, and you’ll have a first-rate business analyst job description before you know it.
Job details: This is a key section and is where you should quickly provide an overview of your company and the position. Briefly explain the purpose of the company. You can talk about your goals and how they specifically pertain to your need for a business analyst. Communicate to the reader what the position will entail. This section is a good place to share a bit about your company ethos and values, but keep it very short and to the point.
What you’ll be doing: This section can also be referred to as “Roles,” “Responsibilities,” or “Requirements.” Provide a list of activities that are critical to the role. Many applicants will go straight to this section, so make sure it is easy to digest with single sentences and bullet points.
The role of a business analyst is very broad and can cover a lot of tasks. This obviously is dependent on the business sector you’re in and your company. It’s important to be specific about your expectations and include any distinct practices and methodologies applicable to the job. Be comprehensive with your list, but don’t overwhelm the reader with requirements.
To ensure that your writing is clear and concise, use active verbs, i.e., “deliver reports to management” versus “you will be delivering reports to management.” Avoid overusing jargon, acronyms, and industry terms. This may confuse or alienate some applicants, especially in an entry-level or junior role.
Qualifications: This section is vital to ensure you get applicants who are capable of doing the job. Make the criteria and expectations clear and brief. Many applicants will not study this section carefully, so avoid long walls of text. Create short, straightforward sentences using simple language as much as possible.
The qualifications section must include everything that is strictly necessary, but it should also include the “nice to have” criteria. If you expect your business analyst to have a computer science degree, spell that out. If you are also looking for a BA with business intelligence experience, but it is not required to perform the job, then go ahead and include this. You can add this as a “preferred” or “optional” qualification.
Benefits: The benefits section is generally just a simple list of the compensation and rewards you get working for a company. Again, make it easy to digest, but be comprehensive. Include health insurance, dental plans, child care, flex-scheduling, 401(k), and anything else that you offer. Everyone wants to know about compensation, but that is no longer the number one concern for many people. Perks and other benefits are essential to attracting quality employees.
About the company: Place this section at the end of your job description. You should have already provided a quick taste of the company in the introductory section. Most applicants will first focus on the role and qualifications before spending time reading about the company.
This is still an important section because it is the closing of your job description. Finish strong and make the reader excited to work for your company. A business analyst will want to know about the industry sector, company culture, and the working environment. Working as a business analyst for a tech company is usually quite different from the same role for a firm in the agriculture sector. Take the opportunity to show the heart of your organization and why it’s a great company to work for.
Business analysts typically fulfill lots of different functions. Each company and industry sector has its own needs and requirements. Additionally, many business analysts are often brought into an organization to achieve a specific goal or for a project or program.
Below are some sample roles a business analyst might perform as part of their job. They may not serve in all of these roles, but they are all common responsibilities that will give you some inspiration when it comes to writing your business analyst job description.
Companies will bring in a BA quite frequently for the sole purpose of assessing business processes. This is a very standard and mission-critical job role for a BA.
A business analyst needs to be an expert at studying data, identifying patterns, and making strategic data-based recommendations. This is a highly technical skill, yet it’s key for a BA.
A key function that business analysts perform is to partner with the business and business process owners to determine and document the business needs. This includes converting them into tangible and actionable business and technical requirements for new or enhanced business processes.
IT is ubiquitous in the world and the business analyst is required to be very knowledgeable, if not an expert, on IT-related areas and functions. This is an important function for just about any BA, even if they are working for a non-IT business unit.
A business analyst is also quite often used as a resource for business reporting. Similar to IT-related skills, your BA should be very strong with understanding, evaluating, and creating reports that the business can use.