You greet guests as they arrive, leading them to their tables or cheerfully directing them to the right rooms. You answer phone calls and questions, handle reservations, and provide updates on wait times during rush times or heavy booking seasons.
You might be wondering how to make a cover letter to complement your hostess resume and convey your critical thinking skills and ability to think on your feet. It can be a lot!
But don’t worry: we’ve helped plenty of people on the customer-facing side of the hospitality industry, and we’ve developed five hostess cover letter examples and a free cover letter generator that will help you get on the right track!
Copy this text for your hostess cover letter!
123 Fictional Avenue
Los Angeles, CA 90001
(123) 456-7890
July 20, 2023
Amelia Martin
Wolfgang Puck Bar & Grill
123 Fictional Lane
Los Angeles, CA 90001
Dear Ms. Martin,
As a hostess, I aim to deliver outstanding customer service that mirrors the culinary excellence that Wolfgang Puck Bar & Grill exemplifies. Your establishment’s success in creating memorable dining experiences resonates with my aspiration. This aspiration solidifies my confidence that as a hostess at Wolfgang Puck Bar & Grill, I can contribute to customer satisfaction, manage reservations effectively, and optimize floor plans to accommodate bustling crowds.
My ability to handle high-pressure scenarios gracefully was honed at Spago in Beverly Hills. Once, when unexpected VIP guests arrived during a fully booked evening, I brilliantly navigated available tables and upcoming reservations, using OpenTable software to swiftly accommodate them. This timely management allowed us to serve 97 guests that night without compromising service quality—a feat replicated in 93% of my shifts.
Further polishing my skills, I worked at The Ivy, where meticulous attention to seating arrangements was paramount. By aligning the floor plan with reservations, walk-ins, and specific guest requests, I helped increase seating efficiency by about 17%. This optimization not only improved our nightly turnover rate but was also reflected in the 18% increase in returning customers over six months.
Moreover, at Catch LA, I employed AutoCAD for floor plan optimization, enhancing the dine-in experience while maintaining COVID-19 safety protocols. This successful implementation helped reduce waiting time by an average of 12 minutes, contributing to the overall positive feedback from 86% of guests during that period.
Combining these experiences with my dedication to excellent service, I can bring efficiency, guest-centric solutions, and a friendly, welcoming ambiance to Wolfgang Puck Bar & Grill. Looking forward to a deeper conversation on how my background can enhance the guest experience at your prestigious establishment. Thank you.
Sincerely,
Emilia Schmidt
Enclosures:
Resume
Application
2 letters of recommendation
References list
Why this cover letter works
- A single shining moment, well articulated in your hostess cover letter, can speak volumes about your competence and readiness to rise to the occasion.
- Picture a packed evening, every reservation filled, and then comes the curveball: the arrival of 97 unexpected VIP guests. Imagine the buzz in the recruiter’s mind when you narrate how you conquered this seemingly impossible situation smoothly, just like Emilia does.
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Copy this text for your host cover letter!
123 Fictional Avenue
Chicago, IL 60601
(123) 456-7890
November 10, 2023
Daniel Thompson
Hilton Chicago
123 Fictional Lane
Chicago, IL 60601
Dear Ms. Thompson:
I’m inspired by Hilton Chicago’s commitment to exceptional service and second-to-none guest experiences, borne out of the impressive network of over 601 hotels and resorts spanning six continents. Your hotel’s dedication to creating memorable stays and exceeding guests’ expectations aligns with my own. I’m excited by the prospect of leveraging my hosting skills to elevate the Hilton experience further.
At The Langham, Chicago, I employed HubSpot to build targeted email campaigns with a 22% conversion rate. This led to increased repeat bookings and higher levels of personalized service, as indicated by guest feedback and online reviews.
A tenure at Hotel EMC2 saw me put my digital communication prowess into full swing. Whether I was connecting with the guests through social media or sorting things out in real time via our online messaging systems, my consistent initiative saw an impressive 18% rise in guest satisfaction ratings.
While at The GwenI , I utilized Cloudbeds to streamline reservation management. Effective coordination with the housekeeping department resulted in an 11% faster room turnover time. Quicker guest check-ins became the norm and the satisfaction levels surged. My ambition expressed through these experiences, I can contribute significantly to the warm, inviting atmosphere that Hilton Chicago provides. Given the opportunity, I look forward to discussing my potential to further enhance the Hilton experience in Chicago.
Sincerely,
Luca Moretti
Why this cover letter works
- Showcasing your knowledge of the hiring establishment underscores your diligence and shows you’re already invested in the prospects. You are not just a candidate—you become a fan and a prospective team member in tune with the company’s values.
- See how Luca mentions something about Hilton’s growing network? Similar ways of establishing instant rapport in your host cover letter include recognizing the brand’s awards, echoing its mission, or praising its service ethos.
Copy this text for your hostess no experience cover letter!
123 Fictional Avenue
Los Angeles, CA 90001
(123) 456-7890
November 20, 2023
Amelia Martin
Wolfgang Puck Bar & Grill
123 Fictional Lane
Los Angeles, CA 90001
Dear Ms. Martinez:
My eagerness to learn, a knack for handling technical inquiries effectively, and an intrinsic appetite for ensuring secure data handling define me as an individual. This is an exciting opportunity for us to work together, where I will apply my expertise as a counter attendant toward achieving HPE’s goals of shaping the future of technology to be more efficient, secure, and user-friendly.
At my university’s Computer Club, I was the go-to person for all things tech for 2.5 years. I tackled over 1,782 technical queries related to software applications and hardware configuration, often employing digital tools like Zendesk and Zoho Desk. This hands-on experience has honed my technical inquiry handling proficiency, resulting in an impressive 18.9% improvement in resolution efficiency.
In the midst of all this, I found a way to combine my love for tech with a touch of community spirit. As a volunteer for a local tech initiative focused on increasing data security awareness across four Houston neighborhoods (Near NorthSide and Gulfton, to name a few). I went all out, impacting helpful knowledge to 264 local college students.
During my internship at the annual Houston Tech Fair, I mastered tech product demonstration, serving nearly 469 visitors using easy-to-digest tools such as Prezi and Canva. The result was an increased product interest by almost 13%.
The ethos of teamwork and lifelong learning at HPE is close to my heart. Thriving on answering technical questions, ensuring data security, and translating complex products into engaging and digestible presentations, I can’t wait to discuss how my skills and experience can enrich customer engagement at HPE. Thank you for your time and consideration.
Sincerely,
Maya Haddad
Why this cover letter works
- Without formal experience in the role, a proven tactic for giving your hostess no experience cover letter the edge it deserves is unearthing unexpected gems from your past.
- An example in this piece would be Maya showcasing her product demonstration prowess mastered at a local annual tech fair. Though unrelated at first glance, such highlights excel in proving your resourcefulness and adaptability—qualities a recruiter would appreciate from a beginner.
Copy this text to your restaurant hostess cover letter!
123 Fictional Avenue
Tulsa, OK 74136
(123) 456-7890
March 20, 2024
Arjun Desai
Hilton
123 Fictional Lane
Tulsa, OK 74136
Dear Mr. Desai:
I am writing to express my keen interest in the restaurant hostess position at Hilton, as detailed in the job description. With a background in hospitality management, through my experiences as a restaurant hostess, I am confident in my ability to contribute effectively to the Hilton team’s mission of delivering outstanding guest service while maintaining high financial profitability.
Over the years, I have honed my skills in guest relations, seating management, and restaurant operations. As a restaurant hostess at Wyndham Grand, I used my skills in personalizing services to enhance guest satisfaction by 24% and improve tip revenue by $3,642. These achievements were made possible through my strengths in team collaboration, and exceptional time management, which align perfectly with Hilton’s standards of hospitality, integrity, and teamwork.
During my time at Staybridge Suites, I have a proven track record of monitoring the restaurant’s activities, managing seating charts, and performing both opening and closing duties proficiently. My ability to respond to approximately 16 guest inquiries every day in a timely, friendly, and efficient manner has been a hallmark of my professional career.
At Charleston’s Restaurant, my consistent efforts to assist fellow team members and maintain positive working relations underscore my commitment to teamwork and adaptability, two values deeply ingrained in Hilton’s culture.
I am enthusiastic about the opportunity to contribute to Hilton’s legacy of hospitality excellence and innovation.
Sincerely,
Sofia Gallo
Enclosures:
Resume
Application
Why this cover letter works
- Before sending your restaurant hostess cover letter, check what the hotel values more than anything. Is it teamwork? Adaptability? Spontaneous services?
- In any case, cater your past job descriptions to depict that you’ve already maintained these values in past roles. Ensure that you mention your main goal in the first paragraph too, such as helping a hotel deliver high-quality service while not skimping on profits.
Copy this text to your air hostess cover letter!
123 Fictional Avenue
Atlanta, GA 30354
(123) 456-7890
March 20, 2024
Yared Bekele
Delta Air Lines
123 Fictional Avenue
Atlanta, GA 30354
Dear Mr. Bekele:
Ever since my first flight with Delta Air Lines, I’ve been amazed at the quality of service provided. It’s this level of care that has motivated me to apply for the air hostess position today. With over a decade of experience in the aviation industry, I have developed a diverse range of skills that align perfectly with the safety and customer-centric focus that Delta prides itself on.
My previous air hostess job at United Airlines has equipped me with invaluable experience in ensuring passenger safety and comfort, which was instrumental in achieving a 94% passenger satisfaction rate from conducted surveys. I have a proven track record of managing in-flight services effectively, from conducting pre-flight preparations to handling emergencies with composure and efficiency. Additionally, my bilingual skills to speak both English and Spanish allow me to cater to a diverse array of passengers, enhancing their travel experience.
As a cabin crew at Singapore Airlines, I am also proud to bring a strong knowledge base in airline safety regulations, a skill that I continuously improved through rigorous training and certifications, including a Certificate of Demonstrated Proficiency from the FAA and First Aid Certification from the American Red Cross.
During my time at Swiss International Air Lines, my ability to communicate effectively and provide top-tier customer service were my greatest strengths. I have taught fellow flight attendants in passenger complaint protocols, significantly improving conflict resolution times by 28 minutes.
I am excited about the opportunity to join Delta’s team of world-class flight attendants. I look forward to the possibility of contributing to the esteemed crew at Delta and furthering my career as an industry leader.
Thank you,
Christina Bailey
Why this cover letter works
- Is there a reason why you’ve chosen to enter into the travel industry or apply at a specific airline company? Create an emotional connection from the start in your air hostess cover letter to help a potential employer understand the role’s importance in your heart.
- Don’t go beyond two sentences, however, to convey this. Keep it short and point out your main attraction such as the company’s level of customer service provided or sustainable practices.
Related cover letter examples
How to Write Your Ideal Hostess Cover Letter
So, what kind of job are you applying for? This question should remain at the back of your mind while you write your cover letter so that you aren’t pitching the wrong stuff to the wrong place. Are you writing to a family-run diner or applying to work at an upscale hotel establishment?
Take another look at the job description and ensure you’re covering all the bases, considering whatever this particular role calls for. If this restaurant is short-staffed, up-sell your efficiency! If they need someone to make guests feel more at home, play up your positive attitude and customer service.
Writing a greeting and intro fit for your guests
You might not know the name of everyone who walks through the door for a meal, but you need to know who you’re writing your cover letter to! Old, generic greetings that don’t address anyone in particular won’t land you that hostess job in your favorite restaurant.
Once you’ve researched to find a name for your cover letter recipient, look through the business’ website for values you can connect with. Do you align perfectly with their mission of providing every branch of the community with affordable meals, or just love their atmosphere?
When you state the values that sparked your interest in the job, drop in a couple of job skills that qualify you for it. This will not only show your great fit for the hostess role, but it’ll serve as a great hook to keep your reader’s attention!
Make sure you adhere to formalities while you write your opener, unlike this vague, careless example that’s written in rather poor taste and addresses irrelevant obstacles:
Ick!
Yeah so I heard you’re looking for a hostess and I’d be great at it. I like eating at your restaurant but I have some suggestions so I can help people figure out where to sit but also change some stuff around.
Instead, aim for the impact that this opener delivers with its connection to the company, references to relevant skills, and enthusiasm for excellence within the hostess role:
Here’s a much more inviting opener:
Dear Ms. Martin,
As a hostess, I aim to deliver outstanding customer service that mirrors the culinary excellence that Wolfgang Puck Bar & Grill exemplifies. Your establishment’s success in creating memorable dining experiences resonates with my own aspirations. My ambition solidifies my confidence that, as a hostess at Wolfgang Puck Bar & Grill, I can contribute to customer satisfaction, manage reservations effectively, and optimize floor plans to accommodate bustling crowds.
Writing the body of your hostess cover letter
Now that you’ve connected with your reader and made a good impression by aligning with the establishment’s values, it’s time to flesh out your cover letter with powerful examples of your efficacy as a hostess.
Think of times when you’ve boosted a company’s profits with your efficiency or memorable holiday dinner rushes that you navigated with outstanding agility to reduce wait times. And remember: revisit the job description to make sure your focal points align with the company’s.
Don’t forget to throw in some numbers to quantify your success, too! Recruiters and hiring managers need metrics for your achievements—think of data like review ratings, ROI improvements, and customer satisfaction percentages.
Example of an engaging body paragraph
At my university’s Computer Club, I was the go-to person for all things tech for 2.5 years. I tackled over 1,782 technical queries related to customer service software applications and hardware configuration, often employing digital tools like Zendesk and Zoho Desk. This hands-on experience has honed my technical inquiry handling proficiency, resulting in an impressive 18.9% improvement in resolution efficiency: These skills now empower me to guarantee a seamless experience for each guest.
Closing, concluding, and signing off your cover letter
Now that it’s time to conclude your cover letter, give your reader a brief recap of your skills and reiterate your interest in the open hostess role. Align your skills with their values while you arrange your closing paragraph.
Don’t forget to include a call to action, too! You want to hear back from the establishment so that you can provide more details about what an excellent fit you’d be for the job. (By the way, it’s a good idea to keep a few more impressive hostess qualifications at the ready for when that happens.)
Make sure you’re polite, just like you’d be while interacting with guests. Always say “Thank you” in your cover letter, either in the closing paragraph or as your formal signoff. If you don’t use it as your signoff, stick with something formal and use your full name.
Don’t be vague! And definitely don’t be sloppy or write a closer like this one that uses a nickname and sounds completely out of touch:
Um . . .
There it is. All the reasons you should hire me! I’ll make sure everyone who comes by leaves a good rating.
-Willy B.
This closer is way better in terms of enthusiasm for the hostess role, formality, and a strong connection with the company:
Now that’s a winning closer!
With the ambition expressed through these experiences, I can contribute significantly to the warm, inviting atmosphere that Hilton Chicago provides. Given the opportunity, I look forward to discussing my potential to further enhance the Hilton experience in Chicago. Thank you so much for your time.
Sincerely,
Luca Moretti
If you haven’t found the name you need somewhere in the job listing or on the company website, try their professional social media like LinkedIn, Facebook, Twitter, or even job-seeker review sites.
Comb through their online presence to find niche details about the obstacles they’re currently facing. See if you can find any catchphrases in the subtle pages on their website. The added effort will demonstrate the attention to detail that a great hostess leverages on the job!
Focus on whichever objectives stand out the most while you’re researching the organization. For example, if you see a prominent focus on speeding up wait times and streamlining a fast-paced workflow, mention that.
